How long does it take for the refund to be credited to my account after it is shown as a successful refund? What are the reasons for the refund?

Now when you buy goods online, if you are not satisfied with the goods you receive, you can get a refund in time. In most cases, the goods need to have a seven-day no-questions-asked service. How long does it take to receive the refund after it is displayed as a successful refund?

1. How long does it take for the refund to be received after it is shown as a successful refund?

The time it takes for a refund to arrive varies depending on the payment method and bank. Generally speaking, refunds paid with small change will arrive immediately, while refunds paid with bank cards will take 0-3 working days to arrive. In addition, the time it takes for a bank card refund to arrive is not fixed, and in most cases it will not exceed 3 working days. If it has not arrived after 3 working days, you can contact the bank for consultation. If you pay with a stored-value card, it will take 2 to 6 days for the refund to arrive on the card; while it will take 3 to 7 days for a credit card.

2. What are the reasons for Taobao’s negotiated refund?

1. The product’s picture, origin, shelf life, etc. do not match the description.

Many buyers who request a refund find that the actual product is different from what they see in the picture after receiving the goods. Sometimes they find that the shelf life of the product is about to expire. At this time, they can choose this option.

2. It’s a fake.

This refund option will have a certain impact on the seller. The seller may be asked by the buyer to pay three times the price for fake goods, but the buyer will also need to provide evidence to prove that the goods sold by the seller are fake.

3. Product damage.

Generally, Taobao stores require buyers to open the package and confirm that it is correct before signing for the courier. However, most buyers do not have the opportunity to do so. Therefore, when Taobao products are damaged, it will cause some trouble to the sellers, and the sellers and the courier need to negotiate.

4. Shipping issues.

Some logistics companies have low efficiency or logistics problems, which makes users do not want to spend any more time waiting, so they will choose this reason for refund.

5. The product does not work well or you don’t like it.

eBay shows that the refund will be credited to your account in about three hours. If it takes a long time, or if it has not been credited within 24 hours, you can contact the customer service of this platform. Under normal circumstances, the credit will be credited very quickly.

Recommended reading:

Which one is better, Shopee or Shopify? What are the differences?

Shopify fees increased by 34%, and the fee will increase to 39 yuan per month

Does Shopify require a VPN? How to register data and information?