What is the reason for Shopee's freezing appeal? Introduction to Shopee's freezing reasons

The Shopee platform has its own rules. If you want to open a store on the Shopee platform, you need to abide by the platform's rules. Some merchants are frozen when using the Shopee platform, so what is the reason for the Shopee freeze appeal?

What is the reason for Shopee freezing appeal?

1. The Shopee store sells counterfeit goods or goods with high infringement risks. Not only Shopee, but any regular e-commerce platform will not allow you to sell counterfeit goods. Even if the platform does not find out, complaints from consumers or genuine manufacturers will freeze your account.

2. Uploading a large number of products through third-party software in a short period of time. Many people who run Shopee store groups will encounter this situation. The main reason is that the software technology is not up to standard, resulting in the products being detected. There are many Shopee product listing software on the market, and the good and the bad are mixed. It is recommended to be cautious.

3. Using excessive or uncivilized language in communication with buyers. When Shopee sellers use inappropriate language, buyers can file a complaint against them. If Shopee verifies that the complaint is true, the Shopee store will be frozen in serious cases.

4. The Shopee store sells some prohibited products. This is a common reason. Each Shopee site has its own regulations and classification restrictions, so it is necessary to take a closer look before selecting products. To appeal a Shopee account freeze, log in to the account freeze appeal system: https://shp.ee/an8qs8p, then fill in the information truthfully according to the platform's requirements and submit it to the platform for review.

5. False operation. , Setting inappropriate keywords, using a large number of repeated and meaningless product names. , Misleading and false pricing. Using extremely high or extremely low prices to manipulate search results, or using extremely low prices to attract consumers, but the products themselves are marked as not for sale. , Duplicate products. If there is no obvious difference between the products posted by the seller, it is considered a duplicate posting. Shopee will determine whether the duplicate posting is valid based on the product name, product description, product image, price, category, etc.

If you find that your account has been frozen, it may be caused by the above reasons, so in order to avoid this situation, all Shopee merchants must pay attention when operating their stores.