Will the points deducted by Shopee be reset to zero every month? How many points will Shopee deduct before freezing the account?

Will the points deducted by Shopee be reset to zero every month? How many points will Shopee deduct before freezing the account?

Today, I will introduce you to the content of opening a store on Shopee. For merchants, the store rules must be followed. If there are any violations, the store may be deducted points. So will the deductions on Shopee be reset every month? The following is a relevant introduction.

Are the deducted points from Shopee reset to zero every month?

Sellers or stores on the Shopee platform do not need to worry if they are deducted points, because the platform has relevant clearing rules for accumulated deductions. For example, if a store is deducted 15 points, the account will be frozen for 28 days. If the 28-day penalty period expires, the penalty will be automatically lifted and the deductions will be cleared quarterly. So do not worry if you are deducted points.

In the Shopee device, there are levels of punishment. On the Shopee platform, if a store is deducted 3 points, the corresponding punishment is level one. 6 points deducted corresponds to level two. 9 points deducted corresponds to level three. And so on. 12 points deducted corresponds to level four. 15 points deducted corresponds to level five.

So what level of punishment is there for freezing an account?

Freezing an account is a level 5 penalty. If a store in Shopee is frozen for 28 days, it means that the account has been punished with a level 5 penalty, which means that the store's score has been deducted to 15 points. Therefore, when running a store, you must pay attention to the platform's relevant rules and regulations to avoid having your store deducted points. If the deduction is too high, the account will be frozen.

How many points will Shopee deduct to freeze the account?

There are levels of punishment in the Shopee device. In the Shopee platform, if a store is deducted 3 points, the corresponding punishment is level one. 6 points deducted corresponds to level two. 9 points deducted corresponds to level three. And so on. 12 points deducted corresponds to level four. 15 points deducted corresponds to level five.

Freezing an account is a level 5 penalty. If a store in Shopee has its account frozen for 28 days, it means that the account has been punished with a level 5 penalty, which means that the store's score has been deducted to 15 points. Therefore, when running a store, you must pay attention to the platform's rules and regulations to avoid having your store deducted points. If the deduction is too high, the account will be frozen.

For example, if a store is deducted 3 points by the Shopee platform, it will be banned from participating in Shopee's theme activities within 28 days. Then the seller will be able to participate in theme activities again in the seventh week, and the deducted points will be cleared on the first day of the first week of the next quarter.

Let me give you another example of the specific penalties for deducting points from Shopee. For example, if a seller has 3 points deducted by the platform within a week, he will receive a message that he is banned from participating in Shopee theme activities within 28 days.

However, if the seller does not care and is deducted points again in the next two weeks, not only will this seller not be able to participate in Shopee’s theme activities, but he will also not be able to receive Shopee’s operating subsidies in the next 28 days. This seller will not be able to obtain the right to participate and obtain operating subsidies again until the seventh week, and the accumulated deductions will be cleared on the first day of the first week of the next quarter.

The platform has relevant clearing rules for accumulated deductions. For example, if a store is deducted 15 points, the account will be frozen for 28 days. If the 28-day penalty period expires, the penalty will be automatically lifted and the deductions will be cleared quarterly. So don't worry if you are deducted points.

Recommended reading:

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What are the product selection skills of Shopee cross-border e-commerce? How to do it well?

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