What should I do if my Amazon account is at risk? How can I solve it?

What should I do if my Amazon account is at risk? How can I solve it?

Speaking of Amazon account status, some people may find that there are risks in their account status. What should they do at this time? This is also a question asked by many friends, so next, let’s talk about the risks in Amazon account status. If you want to know, you can take a look.

How to solve it?

If the seller's account rating status is "risky" or "critical", it is possible that the account will be suspended. Therefore, sellers should also understand the account health rating and how to improve it to reduce the risk of account suspension.

Account rating mainly includes the following dimensions:

1. The number of unresolved policy violations in an account within a certain period of time.

2. The seriousness of the violation.

3. The degree of experience provided during the sales process.

If the violations in the rating are not resolved in time, the account status may enter the "risk" or "critical" status. Therefore, it is necessary to maintain a "good" account status as much as possible, which will be very helpful for everyone's subsequent operations.

So how do you improve your account rating? The most important thing is to proactively address the violations listed on the Account Health page to improve your rating, either by successfully appealing them or editing the listing to ensure compliance with the policy.

However, it should be noted that if the status of the list is changed by closing it or deleting it from the inventory, but the violation is not resolved, the behavior will not be deleted.

Frequently asked questions about account ratings:

1. I have resolved the violation, so why is my account still at risk?

After resolving the violation, the rating will be updated within 24-48 hours, so please be patient and wait.

2. If the account rating is "risky", will the account be suspended?

This is not certain, but it is very likely to be suspended, so it is recommended that you deal with bad behavior on the account health page in a timely manner to avoid unnecessary impact.

At the same time, it is also important to ensure full compliance with the terms, policies and applicable laws, otherwise it will lead to account deactivation.

3. What to do if the running status shows "Warning"?

If you encounter a "Strategy Warning", just stop the behavior described in the warning message. The warning will be removed from the Account Health page after 180 days.

If there are risks in the Amazon account status of merchants, the first thing to do is to find out the problem, and then solve them one by one according to the problems in the account. Only after the account problems are solved can the account status be restored to normal. Therefore, if there is a risk, the first thing to do is to find the cause, and then deal with it.

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