How to settle cash on delivery payment on Lazada? FAQ

How to settle cash on delivery payment on Lazada? FAQ

Lazada is also a kind of cross-border e-commerce platform. There are actually many users who consume here. If we consume here, we need to pay. There are many payment methods, such as cash on delivery. How to settle the cash on delivery of Lazada? The following is an introduction.

How to settle cash on delivery payment on Lazada?

Lazada's overall process: sales shipment - transportation delivery - settlement payment - seller withdrawal;

The actual package transportation status: order received - seller shipped - package arrived at the sorting center - package delivered to the destination country - seller center confirmed the order was delivered - payment was made to the cross-border payment account - seller can withdraw money to the bank account at any time

Note:

There may be a delay in confirming delivery.

Orders with a status of “Delivered” in the Seller Center from Monday to Sunday of the first week will be paid on Friday of the second week.

The income and expenditure statement will be marked "Paid" on the day of payment.

Sellers can withdraw funds from their cross-border payment accounts to their bank accounts at any time.

Frequently asked questions about cash on delivery are as follows:

1. Is there any additional fee for activating cash on delivery or rerouting sales?

No, this service is completely free and there is no charge for cash on delivery or rescheduling the sale.

2. Is the process for handling cash on delivery orders different from normal ones?

Cash on Delivery orders are processed exactly the same as other orders.

3. When can I receive payment for my Cash on Delivery order?

Similar to Lazada’s standard settlement process, sellers can receive this amount in weekly payments.

4. Is the payment fee for cash on delivery the same as other payment methods?

Yes, cash on delivery orders, like other orders, will incur a 2% payment fee (payment gateway fee, not charged by Lazada).

In the above content, we have introduced the cash on delivery settlement method for all Lazada merchants. All merchants can learn about it. Of course, not all products can support the cash on delivery settlement method, so you must understand it when choosing a settlement method.

Recommended reading:

How to turn off cash on delivery on Lazada? FAQ

What are the consequences of Lazada’s incorrect pricing? What should I do if Lazada has incorrect pricing?

How to upload products to Lazada? What are the requirements for product images on Lazada?

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