How long does it take for an eBay refund to be transferred to my credit card? What are some common questions?

More and more people choose to buy goods on cross-border e-commerce platforms. If you are not satisfied with the goods you buy on cross-border e-commerce platforms, you can also apply for a refund. How long does it take for an eBay refund to be transferred to your credit card?

1. How long does it take for an eBay refund to be transferred to my credit card?

1. Only refund is needed, no return is required

In this case, the refund will be faster because you don’t have to wait for the seller to receive the return before refunding. Generally, PayPal will receive the refund within 3-5 business days.

2. Need to return goods

If you want to return goods, you must first send the goods back to the seller. After the seller receives the returned products, or they do not need you to return the goods and agree to a refund, you will have 2 working days for the seller to issue the refund. After the seller issues the refund, the platform will send an email to notify you.

If it is a PayPal refund, it usually takes 3-5 business days to process; if it is paid by credit card, it may take longer, up to 30 days to process and receive the refund, the specific time depends on the processing efficiency of the credit card provider.

2. Common questions about eBay refunds:

1. What if the refund is less than the amount paid?

This may be because the product you returned has been used, is missing, or was damaged during transportation. In this case, the seller may deduct part of the refund amount to compensate for the loss in value of the item. In this case, the refund amount you receive will be less than the amount you paid.

2. My eBay account has been frozen. Can I still receive a refund?

No, if your eBay account has been frozen, you cannot return the goods, and you will not be able to receive a refund. Even if the seller agrees to a refund, you cannot receive a refund until the issue of the account freeze is resolved and your account is restored.

When you apply for a refund on eBay, if the merchant agrees to after-sales service, the refund will be very fast. Basically, you will receive a refund information within 1 minute. If it has not been received within 24 hours, you can contact the platform customer service.

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