Amazon merchants will basically have a holiday during the Spring Festival. During this period, you should switch your store to holiday mode to avoid customers placing orders and waiting for you to ship. So how do cross-border e-commerce companies prepare goods during the Spring Festival? 1. Prepare goods in advance For products with good store sales, or products with relatively stable orders, it is necessary to calculate the estimated sales volume from before the Spring Festival to after the Spring Festival, and make corresponding stock reserves. During this period, our warehouse colleagues worked overtime every day to pack in order to cope with the delivery of orders during the Spring Festival! Generally speaking, factories will shut down earlier than statutory holidays, which means they will go on holiday earlier than going to work. Therefore, sellers should communicate with suppliers in advance and make preparations for the storage of goods during the Spring Festival to prevent orders from being unable to be shipped during the Spring Festival. 2. Set up vacation If the product cannot be shipped due to out-of-stock or logistics problems, then you need to set a vacation mode or vacation date. Generally speaking, cross-border B2C platforms will have corresponding settings, such as Ozon can set rest days to extend the delivery time; Coupang can set vacation days in the delivery calendar management; AliExpress can set the store to vacation mode, etc. Of course, doing so will definitely affect product sales, but it is better than not being able to ship after placing an order and causing the store to lose points. What we can do is to minimize the negative impact on the store. 3. Set reminders The main purpose of this is to prevent everyone from forgetting to process orders and deliver goods during the busy Spring Festival period. According to previous feedback, many novice sellers or small and medium-sized sellers will forget to process orders during the Spring Festival, which can easily lead to store points deductions, bad reviews from sellers, and other problems. During the Spring Festival, you can stop selling products and operating business, and spend more time with your family and rest. But since you have chosen the path of cross-border e-commerce, you can't be unwilling to even place orders and ship goods! Therefore, set an alarm or reminder to remind yourself to go to the store backend at a fixed time every day to do two things: 1. Check the buyer's message and reply promptly 2. Process new orders and arrange shipment In general, cross-border e-commerce companies must predict the sales of store products during the Spring Festival, prepare goods in advance, and ensure inventory reorganization. After returning from the holiday, they must resume delivery as soon as possible. |
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