How many positive reviews are considered high on eBay? How can I get consumers to change their reviews?

How many positive reviews are considered high on eBay? How can I get consumers to change their reviews?

For eBay merchants, product reviews are really important. Merchants need to find ways to increase the product's praise rate. So what is a high eBay praise rate? Many sellers don't know how to do it. The following content will answer your questions.

What is a high eBay positive review rate ?

90%. Each site has a different evaluation method, so the same seller may have different seller ratings on different sites. All sellers who do not meet the minimum standard will become substandard sellers. eBay will impose listing restrictions or freeze accounts on substandard sellers. If the circumstances are serious, they will be strictly prohibited from selling. Sellers who are above the seller standard and have high buyer satisfaction have the opportunity to become excellent rated sellers and enjoy some advantages.

Seller level evaluation is conducted on the 20th of every month. If the seller has 400 or more transactions in the past three months, the evaluation period will be the past three months. If the seller has less than 400 transactions, the evaluation period will be the past year.

How to get consumers to change their reviews?

The first method is to let consumers write to the platform via email, indicating that they are willing to delete the review for you, and need to indicate the item number and the merchant's username in the email. After receiving the email, the platform will verify it and manually delete the review.

The second method is to allow consumers to make a follow-up review after leaving a review, and the content should indicate that they are willing to delete the review for you. In this way, the merchant will send an email to the platform, and the platform will manually delete the review after verifying that it is correct.

The third method is to negotiate with the consumer first, and if the consumer agrees, you can send him a link to modify the review.

How to view reviews?

There are two ways:

1. Go to "Seller Hub - "Feedback" - click the right arrow to view the credit feedback page;

2. In "All orders" - corresponding order - click the right arrow to view the credit evaluation page.

Through analysis, we know how to read the positive reviews of eBay buyers. There are two ways to check them. And when the positive reviews of products are relatively low, sellers need to improve them through certain operational methods.

Recommended reading:

Can I buy from eBay if the positive review rate is low? What should I do if the positive review rate is low on eBay?

How low can the eBay positive review rate be? Does a low eBay positive review rate have a big impact?

Are eBay reviews important? eBay review rules

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