How to change the wrong email address when opening a Shopee store? Can it be changed?

When opening a Shopee store, you need to submit the corresponding information according to the regulations of the platform, and the submitted information will include an email address. If the submitted email address is wrong, but it has already been submitted, how do you change it at this time? Many people are still worried about email errors, so they want to correct it.

1. How to change the wrong email address when opening a Shopee store?

If there are problems after submission, you can still make changes or contact the contact person.

Second, can it be changed?

As long as it is rejected, you can still make changes, or ask the reviewer to correct it.

It is recommended to leave the email address as it is more secure. Of course, 163 email address is also acceptable, but the account security is not as good as Penguin email.

And you should keep an email address you use frequently, as Shopee’s invitation to open a store, filling out entry information, notifications, etc. will all be sent to you via email.

After the approval, if you receive the information sent, fill in all the information, and wait 1-3 days, you will receive a reply:

Dear seller, since the submitted materials do not meet the standards, you need to submit additional materials and reapply. In this case, it is rejected. Click to check the reason, and the rejection will be clearly stated. If the picture is not clear, or the photo is not clear, you need to take a clear photo and upload it again.

If the store link, number, email address, license, etc. are used, then this set of information will be invalid and you need to submit it again.

What should I pay attention to after submitting the materials?

After submission, if it is complete and true, the review will be completed within 3 days. If additional materials are required, it will be delayed. You will receive an invitation email the day after the review. After receiving it, please complete the registration within 1 day and complete the task of publishing new products within 5 days.

Why haven't I received a response to my application?

Common causes:

1) If the phone or email address is incorrect and the call cannot be made, please contact customer service.

2) If the call is rejected or not answered in time, a contact notification will be sent, please check your mailbox.

3) If the mailbox is abnormal, unable to receive or blocked, it is recommended to contact customer service or the corresponding manager.

4) It is found that the application has been submitted before or the application is found to be related to the store that has been opened.

If there is no reply and I need to change my number or address, what should I do?

There are two situations:

1) If you have not received the verification code and need to change the code, if the number of digits to be changed is two or less, you can contact the relevant personnel to register and resend the code by email. If the number of digits to be changed is more than two, you need to provide a video of the certificate. After verification, the auditor will help to register and resend the code.

2) If you have not received the mail and need to change it, please send the change application from the original mailbox to the auditor's mailbox with the following content:

Title: xx Co., Ltd. has not received replacement;

Body of the email: I am xxxx Co., Ltd. My previous email address was xxxx, and my current email address is xxxx. I am applying for a replacement. The email has been intercepted and sent for review.

If the email address is wrong when opening a store on Shopee, it is usually still in the review stage. You can wait for it to be returned and resubmit. If the game that has passed the subsequent release is sent to the reviewer's mailbox, the other party will help you modify it after seeing it. So, it depends on what stage the email address is currently in when opening the store?