Is it easy to work as an Amazon Japanese operator? What does the job involve?

It is not an easy task to operate an online store, especially when operating an overseas platform. For example, the competition on Amazon is quite fierce now, which requires strong operation ability. So, is it easy to operate Amazon in Japanese?

The focus of Amazon Japanese operation is not Japanese, but operation! Amazon operation is essentially e-commerce, and then add the word "foreign trade" to the basis of e-commerce. So your language ability is just an auxiliary skill in terms of the nature of e-commerce work - your Japanese can help you complete the operation work more smoothly, but not the work itself.

Therefore, it is not easy to operate Amazon in Japanese. It depends on your operational capabilities.

What is the job content?

1. Pay attention to sales performance every day

As a performance-oriented operator, whether you are working for a company or doing it yourself, the most important thing is naturally the daily orders.

Because from the overall analysis of orders, we can analyze the reasons for some order growth or decrease.

2. Handle emails and disputes

Nowadays, most people do Amazon FBA. Although a lot of customer service work is taken over by FBA, you still need to pay attention to the content of this module every day, such as whether there are any AZ or after-sales emails, and whether there are any copycat sales. Because of the existence of FBA, this part of the work is relatively less.

3. Manage negative reviews and follow-up sales

There are two things that general operations must do: managing negative reviews and driving away copycats. Negative reviews can easily affect a new listing or a new account, but dealing with negative reviews is very energy-consuming and requires constant organization of language to communicate with customers, or splitting listings, etc. As for copycats, as long as your product is good, you will find that it is often copied by others. Then threatening those who copycats, or using test buys, or brand registration complaints to drive away copycats, are also common occurrences.

4. Handle FBA shipments

After sending the goods to FBA, the remaining things are almost all about creating shipments and replenishing the goods, and communicating with the factory or wholesaler to prepare the goods. Although packaging is not required every day, you need to pay attention to the FBA warehouse inventory at all times to ensure that there is no interruption of supply and to control inventory risks well. Now there are many freight forwarders who are very familiar with the FBA process and details, so you also need to build a good relationship with the freight forwarders and let them assist you in completing this part of the work efficiently.

In general, Amazon Japanese operations are not that easy. After all, Japanese is only an auxiliary skill. The higher your Japanese level, the more you can do. But what is more important is your operational ability.