What should I do if Shopee is unable to ship the goods in time? What will happen if the goods are shipped overdue?

For e-commerce, product selection, title, detail page, quality, reviews, and delivery speed are all very important. They not only affect the store's traffic, but also the store's development. So what should I do if Shopee is too late to deliver the goods?

All you can do is send out the order as soon as possible. Shopee has a delivery time requirement. If the order is not sent out after the delivery time and the user has not received it, the late delivery rate will be relatively high. If you are a domestic seller without a source of goods, it will be more difficult to deal with. The best thing is to reduce the time from the source of goods to the domestic transit warehouse, and then send it out as soon as possible.

What happens if the delivery is overdue?

DTS affects the calculation of sellers’ late shipments and automatic order cancellations

If the order fails to arrive at the warehouse for scanning within DTS+2 natural days, it will be counted as a late delivery order, affecting the seller's late delivery rate and thus the penalty points;

If the seller does not click to ship within DTS + 2 natural days, or the order is not scanned at the warehouse within DTS + 4 natural days, the order will be automatically canceled by the system, affecting the seller's order incomplete rate and thus the penalty points.

How can Shopee deliver goods on time without a source?

First of all, Shopee has two delivery channels: one is Shopee’s own logistics SLS, which requires the products to be sent to Shopee’s warehouse first, and then officially delivered to customers by Shopee; the other is to find cross-border logistics by yourself, which is more troublesome and more expensive than SLS delivery.

In most cases, Shopee’s own logistics are used, so the products need to be sent to Shopee’s warehouse. There are also two ways, one is to use a freight forwarder, and the other is to send it by yourself.

If you don't have a source of goods, it's better to use a freight forwarder. Because the products are not in your hands, if you send them yourself, you need to mail the products to yourself first, pack the goods yourself (you need to pack them in two layers, the inside needs to be affixed with Shopee's international logistics label, and the outside needs to be affixed with the domestic logistics label sent to Shopee's warehouse). Then mail it to the customer, which is more laborious and time-consuming.

Freight forwarders are usually located close to Shopee’s warehouse and can deliver goods to the warehouse on the same day, which is very efficient.

In general, if you are not able to ship the goods in time, you can only speed up the delivery. Because Shopee has a delivery time limit, it must be shipped within seven days. Therefore, merchants must try their best to avoid late delivery.