What are the detailed methods for filing a complaint against copycat sellers on Amazon? How to do it?

Merchants who open stores on Amazon are most afraid that their products will be copied and sold. This situation is prohibited on Amazon, but some products sell well, so some merchants will take the risk of copying and selling. So what are the detailed methods for complaining about copying and selling behavior?

What are the detailed methods for complaining about copycat sales on Amazon ?

1. Communicate with the seller first and send a warning letter

The following is a warning letter email template, just replace the corresponding text:

Own brand name—A (authorized brand name or registered brand name)

The brand name of the other party (seller)—B (the name or brand name of the object that the seller wants to complain about)

2. Open a case from Amazon Seller Backend

(Path: Help-Contact Us-Other Issues-Report Violations) Test buy: Get the order number and pictures that do not match your product to complain that the actual product does not match the description and picture, emphasizing that it affects the buyer experience and listing performance, and violates Amazon regulations. If there is a certificate, emphasize the infringement.

III. Complaining about Infringement as a Rights Holder

Pay attention to the capitalization of the brand name, registration number, and fill in all other information that can be filled in.

4. Complaint as a seller

5. If you write to the follower and he still ignores you, you need to file a trademark complaint against the follower in the United States through Amazon.

The materials required for reporting and the submission path are as follows:

If you believe that another seller selling on Amazon has infringed your trademark rights, we ask you to provide the following information to our copyright and trademark investigators (English only):

- ASIN/ISBN and product name from the product detail page

- The store and company name of the merchant reported by the seller

- A concise description of the policy that was violated

- Evidence of violation

- The seller's order number for testing the purchase of the product on Amazon US (it is recommended that the seller place a test order. If this is not possible, it is recommended that the seller still try to report it in this way)

- A copy of the seller’s trademark registration certificate

- Proof of purchase with seller's trademark UPC barcode

- Photos of the items the seller tested purchased

- Seller's address, phone number and email address

- A statement by the seller, made under penalty of perjury, that the information in the notice is accurate and that the seller is the trademark owner or authorized to act on the trademark owner's behalf.

If you want to file a complaint against follow-selling on Amazon, you need to collect relevant evidence, such as the follow-selling product page, store page, etc. After collecting the evidence, you can basically succeed by sending an email to Amazon to file a complaint, and the follow-selling store will be punished accordingly.

Recommended reading:

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How can Amazon place orders stably? What is the method?

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