How can I change my email address for Shopee? What should I pay attention to when submitting for review?

How can I change my email address for Shopee? What should I pay attention to when submitting for review?

Some friends have started preparing relevant information since they decided to register and open a store on the Shopee platform. However, for some reasons, when filling in the application information, they found that their email address was filled in incorrectly. So how can they change the email address for Shopee?

1. How to change the email address of Shopee?

1. It is recommended to use QQ email as it is more secure. Of course, 163 email is also acceptable, but the account security is slightly lower than that of QQ email.

You should keep the QQ mailbox you often use. Some invitations to open a store from Shopee, filling in entry information, store order notifications, etc. will all be sent to you via email.

2. After the settlement review, if you receive the store opening information email from Shopee, fill in all the information and wait for 1-3 working days, you will receive a reply email from Shopee:

Dear seller, since the materials you submitted do not meet the review standards, you need to submit additional materials and apply for review again.

3. In this case, the application was rejected at the first instance. Click on this email to check the reason for the rejection. The reason for the rejection will be stated clearly.

If the business license is not clear, or the ID card is not clear, you need to take a clearer picture and upload it.

4. If it is prompted that one of your store link, mobile phone number, email address, license, etc. has been entered, then this set of information is basically invalid (this set of information refers to license, ID card, mobile phone number, email address, store link, transaction flow, etc.).

2. What should I pay attention to after submitting the review materials?

After the entry materials are submitted, if the materials are complete and true, the review will usually be completed within 3 working days. If the seller needs to supplement the materials, it will be delayed accordingly. The day after the review is completed, you will receive a store opening invitation email with the subject of "welcome onboard". After receiving this store opening email, please complete the store registration within 24 hours and complete the task of publishing 50 new products within 5 days.

If you want to change the email address you use for Shopee, you can do so. However, when you leave your email address, it is best to use QQ Mail as it has higher security. At the same time, QQ Mail is also an email address you often use, so you will not miss any messages.

Recommended reading:

Are Shopee and Lazada doing well now? Detailed analysis

What are the conditions and fees for joining Shopee e-commerce? How to join?

Which categories have the highest sales on Shopee? How to choose products?

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