Will a newly registered eBay business account be frozen? What is the reason for freezing?

The eBay cross-border e-commerce platform has strict requirements for account security and compliance. Some seller friends are very worried about one issue: will the newly registered eBay business account be frozen?

1. Will the newly registered eBay business account be frozen?

Possibly

If you want to register an eBay business account, you need to pay attention to the following points:

1. You need to provide a valid business license, legal person information, address proof bill and credit card bill to prove your corporate identity and qualifications. These materials must be consistent with your eBay account information, otherwise it may be rejected or frozen.

2. You need to abide by eBay's platform rules, do not list prohibited items, counterfeit items, infringing items and other illegal products, do not use false or misleading titles, descriptions, pictures, etc., do not maliciously place orders, comments, complaints, etc., and do not engage in illegal activities such as money laundering and fraud. If you violate eBay's rules, your account may be warned, restricted, demoted or frozen.

3. You need to maintain a good operating level, provide high-quality goods and services, handle orders, shipments, refunds and other matters in a timely manner, and maintain good communication and satisfaction with buyers. If your operating level is lower than eBay's standards, your account may be demoted or frozen.

Newly registered eBay business accounts will not be easily frozen. As long as you register and operate according to eBay's requirements, you can safely develop your e-commerce business on eBay.

2. What is the reason why a new eBay account is frozen?

1. Possibility of third-party use

eBay will monitor your login location, device, network and other information. If it finds any abnormality or inconsistency with the previous information, it will suspect that your account has been stolen or rented out. To protect your safety, it will temporarily freeze your account and require you to verify your identity or change your password.

2. Account information is false, incomplete or inconsistent

eBay requires you to provide real and valid personal information, including name, address, phone number, email address, etc. If the information you provide is incorrect, missing, or inconsistent with other platforms, it will trigger eBay's risk control system and consider you to be a dishonest or high-risk user, and your account will be temporarily or permanently frozen.

3. There have been or are currently risky sales activities, counterfeit brands, sensitive products, etc.

eBay is a platform that strictly abides by laws, regulations and intellectual property rights. If you sell prohibited items, counterfeit goods, infringing goods, etc. on eBay, it will violate eBay's policies and cause your account to be frozen.

Even if you do not sell these products, if your product categories, titles, descriptions, pictures, etc. contain any suspected illegal content, eBay may mistakenly identify it as risky sales behavior and freeze your account.

If you are unlucky enough to have your eBay account frozen, you can try to unfreeze your account, but the success rate is not high, so it is best to do preventive work in the early stages to avoid such problems.

Recommended reading:

Does eBay charge for buying things? How much is the shipping fee?

How to solve the problem that eBay cannot pay? Reasons and solutions for eBay not being able to pay

How long does it take to sell things in a newly opened eBay store? How can I place orders quickly on eBay?