How to cancel automatic renewal on Shopify? How to cancel the package?

How to cancel automatic renewal on Shopify? How to cancel the package?

Shopify is an independent website. To open a store on this platform, sellers need to pay a monthly fee, which is once a month. And the monthly fee of Shopify will be automatically renewed every month. How to cancel the automatic renewal of Shopify?

1. How to cancel a plan on Shopify?

If the seller does not choose a monthly subscription plan when the free trial expires, the Shopify store will be suspended, and if you want to continue operating, you will need to choose a paid plan. Sellers can also choose any paid plan during the free trial period, and no subscription fee will be charged, but after the expiration, the seller will be charged according to the package selected.

Shopify packages are charged monthly and will automatically renew upon expiration. If you want to turn off automatic renewal, you can only do so by closing your store. Bound PayPal, credit cards, etc. cannot be deleted. After Shopify cancels automatic renewal, it means you have given up the operation of your store, so it's the same.

After closing the renewal, if the seller does not choose a subscription plan, your Shopify account will be frozen, and there is no need to do anything to cancel the Shopify account. After the account is frozen and the trial period expires, the platform will not charge any fees. If you choose a pricing plan before the end of the free trial, you need to manually pause or close the store to cancel your account.

2. How to close a store on Shopify?

1. First, the seller must log in to the store as an administrator;

2. Then on the admin page, open Settings -Account;

3. Then at the bottom of the page, find “sell or close store” and click;

4. Enter your account password to confirm and you can close the store. After closing the store, Shopify will save the buyer's data for 30 days. If it is not transferred or backed up within 30 days, it will be permanently deleted.

To sum up, if Shopify wants to cancel automatic renewal, it can only be done by closing the store. If you cancel automatic renewal, it means you give up the operation of the store.

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