Does Amazon in the US charge for returns? What are the rules?

Does Amazon in the US charge for returns? What are the rules?

You can buy overseas products on the Amazon platform, and the United States is one of Amazon's sites, and there are actually quite a lot of merchants opening stores here. So does Amazon in the United States charge for returns? The following content will provide you with relevant answers.

Does Amazon in the US charge for returns?

If you are shopping overseas, whether you are applying for a return due to the product or the buyer's problem, shipping costs are required, and it mainly depends on who pays for it. The return shipping rules for Amazon's own products and third-party products are also slightly different.

For example, when returning products sold by Amazon, staff will be arranged to pick up the items at the customer's door. If the return is caused by product quality or logistics issues, the shipping fee will be borne by Amazon; if the return is requested by the buyer, the return shipping fee will be borne by the buyer, in the form of a certain refund management fee deducted from the refund.

The return shipping policy for third-party products is similar to that for self-operated products. The return shipping fee is borne by the seller due to product quality, wrong goods sent by the seller, etc. The buyer needs to pay it first. After completing the return process, the seller will return the shipping fee to the buyer. If the buyer does not like the product, etc., the buyer will bear the return shipping fee.

For example, if you return goods within the United States, if your purchase amount is over $29, you do not need to pay the return shipping fee if you return the goods due to quality issues, such as self-operated products; if the buyer returns the goods for his own reasons, he must pay the corresponding shipping fee.

Since Amazon buyers must pay for return shipping, how much is the return shipping fee? If it is an FBA product return, the buyer bears the return shipping fee, so there is no need to pay any return fees. For third-party products, after the seller receives the returned product, the shipping fee will be deducted from the order amount and then returned to the buyer.

If the buyer contacts the logistics company to return the goods, he can purchase an Amazon return label from the courier company. The courier company will calculate the fee and the buyer can pay it. The buyer can also ask the seller to provide it and the shipping fee will be deducted from the refund amount.

Regardless of who pays for the return shipping, as long as a return occurs, Amazon sellers are required to pay a certain return processing fee, mainly for sellers in the following five categories: apparel, watches, jewelry, shoes, handbags and sunglasses, and luggage. It is charged according to the number of products, so it may be higher than the delivery fee.

Although Amazon provides free returns for sellers, it will charge a return processing fee for each returned product, which is equivalent to the delivery fee of a single item. This fee is mainly charged for returns of products in the five categories of clothing, watches, jewelry, shoes, handbags and sunglasses, and luggage.

Recommended reading:

What are the fees for Amazon Business Purchasing? Introduction to the basic costs of opening a store

How to open Amazon Business Purchasing? What is the activation process?

How to write the registration address for Amazon in the United States? Introduction to the registration process

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