What is an Amazon courtesy refund? What are the reasons for a refund?

Many netizens like to buy goods on the Amazon platform. If you are not satisfied with the product, you can apply for a return and refund, but because it is a cross-border e-commerce platform, the operation is relatively complicated. What does Amazon's courtesy refund mean?

What is an Amazon courtesy refund?

It is reported that the "Buyer Reviews" feature was launched in June last year. In this feature, Amazon allowed sellers to contact buyers who left negative reviews privately for the first time. After contacting the buyers, Amazon provided sellers with two options: one is to make a reasonable explanation for the negative review, and the other is to provide a full refund or exchange in exchange for the customer's understanding and ultimately modify the review. This month, Amazon added a "courtesy refund" (refund without return) option on the basis of the original one.

What are the reasons for refunds?

Amazon refunds can be caused by the following reasons:

No Inventory

Customer Return

Buyer Cancelled

General Adjustment

Different Item

Merchandise Not Received (Merchant Not Received)

Merchandise Not As Described

Pricing Error

Shipping Address Undeliverable (Buyer's address cannot be delivered)

Delivered Late by Carrier

Missed Fulfillment Promise

After reading the above introduction, you should know what Amazon's courtesy refund means. In fact, the meaning of Amazon's courtesy refund is very simple. It is also a related service launched by the Amazon platform for merchants.

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