What should I do if Shopee’s shipment is overdue? How to prevent it?

Shopee is an e-commerce platform for Southeast Asia. Compared with other cross-border e-commerce platforms, Shopee has a much lower threshold, so it has attracted many merchants to settle in and open stores on Shopee. Merchants need to abide by relevant rules. What should I do if Shopee is overdue for delivery?

1. What should I do if Shopee’s shipment is overdue?

It is recommended that merchants do not overdue shipments, as this will affect the store’s traffic. If they really have to overdue shipments, they must communicate with consumers to avoid complaints from consumers.

2. How does Shopee avoid overdue shipments?

1. Sellers should regularly track inventory quantities and update inventory in a timely manner, and update seller inventory regularly; avoid filling out false lists of goods; always pay attention to the pre-sale product settings to prevent pre-sale products from affecting the actual delivery time.

2. Fill in the correct number of days for preparation of goods to ensure that the time required for shipment of goods is in line with the actual situation and reserve sufficient preparation time for the merchant.

3. Ensure that there is sufficient manpower to pack the goods. Sellers can use the sales data of the past few months to evaluate the average order volume and how many people are needed to complete the shipping process. In addition, sellers must also determine whether the shipping process can efficiently and correctly pack goods and process orders, and be familiar with the Shopee shipping system.

4. Before encountering special holidays or participating in theme activities, you need to prepare in advance. We can evaluate the number of orders during holidays through past sales data and experience.

5. Use vacation mode to deal with temporary inability to ship. When sellers are unable to ship due to special circumstances, such as the Chinese New Year or when the store is temporarily unattended, they can consider opening the vacation mode to ensure that no orders will be received during that period; but before that, sellers must complete every order that has been traded.

Late shipment has a great impact on the store. In short, if Shopee merchants want to avoid late shipment, they must follow the rules of the platform. When a consumer places an order, they must prepare for shipment and ship the goods in a timely manner, so as not to cause a negative impact on the store.

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What should I do if Shopee’s shipment is overdue? How can Shopee avoid overdue shipments?