Who will bear the shipping fee for Shopee's free shipping campaign? How to ship after placing an order on Shopee?

As a leading e-commerce platform in Southeast Asia, Shopee often launches free shipping activities. So, in Shopee's free shipping activities, who will bear the shipping costs? Let us explain it to you below.

1. Who will bear the shipping costs for Shopee’s free shipping campaign?

In Shopee's free shipping campaign, the person who bears the shipping costs is not fixed, but is determined according to specific campaign rules and strategies. Usually, the free shipping campaign is borne by the seller. This means that sellers need to take the shipping costs into account when setting the product price to ensure that their profits are not affected.

In some special cases, the Shopee platform may cooperate with sellers to share the shipping costs to attract more consumers to participate in the activities. Shopee may also reduce the shipping burden of sellers through other means, such as providing shipping subsidies or coupons.

2. How to ship after placing an order on Shopee?

When Shopee places an order, the seller needs to ship the goods in a timely manner to ensure that the consumer can receive the goods as soon as possible. The shipping process is generally as follows:

1. Sellers need to log in to the Shopee seller backend to view order details, including order number, buyer information, product information, etc. After confirming that the order is correct, sellers need to prepare the products for packaging. When packaging, ensure the safety and integrity of the products to avoid returns or disputes due to damage during transportation.

2. Sellers need to choose a suitable logistics company for delivery. When choosing a logistics company, sellers need to consider factors such as logistics speed, price, and service quality to ensure that the goods can be delivered to buyers on time and safely.

3. Before delivery, the seller also needs to fill in the logistics information in the Shopee seller backend, including the name of the logistics company, waybill number, etc. In this way, buyers can view the logistics information in real time on the Shopee platform and understand the delivery status of the order.

4. Finally, the seller needs to hand over the goods to the logistics company for shipment and properly keep the relevant certificates for future inquiries or dispute resolution.

The freight bearer in Shopee's free shipping campaign may vary depending on the campaign rules and strategies. In the delivery process after placing an order, sellers need to carefully check the order information and choose the right logistics company for delivery. By continuously optimizing the delivery process and improving service quality, sellers can gain more trust and support from consumers on the Shopee platform.