Can the Shopee follow-up gift be cancelled? How to cancel it?

When operating a Shopee store, store fans are very important, so some friends set up a gift for following the store in order to increase the number of fans of the store. After a period of time, they want to cancel this function. So can this Shopee follow-up gift be canceled?

Which buyers are eligible to receive the "Follow Gift"?

The buyer must not have followed the product before the follow-up gift activity begins;

Buyers can only have one chance to get the "Follow Gift";

Buyers must follow the store during the event to receive the "Follow Gift".

Things to note when setting up a “Follow Gift”:

1. The name of the attention gift is hidden. You can fill it in any word within 20 characters. It is mainly for your own reference.

2. If the activity time is longer than 1 day and less than 90 days, it is recommended to set it longer to avoid frequent resets. The discount code is valid for 7 days, which is not the same as the activity time.

3. You can set discounts, discount coupons or shrimp coin rebates;

(About Shrimp Coin: ① Shrimp Coin is the virtual currency officially launched by Shopee. Consumers who trade on the Shopee platform and make successful purchases through Shopee promises will be able to receive Shrimp Coin rewards; ② It cannot be exchanged for cash or transferred to other accounts; ③ It can only be used to deduct the corresponding amount when purchasing products in the stores of Shopee-certified preferred sellers)

4. Pay attention to ensuring profits, and check the order bill when various discounts are added;

5. You can set the number of attention gifts by yourself (there may be situations where the buyer does not use them after receiving them). Remember to increase the number after receiving them;

6. Remember the time you set for the attention gift, and remember to reset it when it expires, so as to avoid the attention gift expiring and the number of fans following your store decreasing;

7. After setting, you can change the activity details at any time. Click "Stop" to end the "Follow Gift" and it will be displayed as "Expired". You can set a new "Follow Gift".

8. You can view the status of all set attention gifts: about to start, in progress, and expired.

FAQ

Q: Can I choose certain products in the store to follow?

A: You cannot specify a product.

Q: Can the Attention Gift activity be set to end in one day?

A: No, it must be greater than the day when the economic activity begins and less than 90 days.

Q：Can there be several attention gift activities at the same time?

A: Only one activity can be held at a time.

Q: I am not sure about the time of the Attention Gift activity. Can I modify it later?

A: Yes, you can.

Q: When the follow-up gift ends, can fans who have received the follow-up gift in the store still use the coupons?

A: Yes.

Q: Why don’t some customers in my store see my attention gift?

Buyers must meet certain conditions to be eligible for the attention gift.

Q: If my fans unfollow my store during the promotion and then follow it again, will they receive the coupon?

A: I can’t receive it.

Q: What is the difference between "already received" and "already used"?

A: 'Received' means that the consumer has followed the store and received the attention gift, and 'Used' means that the consumer has used the store's coupon.

Q: Do consumers need to save and access coupons for the Attention Gift by themselves?

A: No, when the buyer clicks "Follow", the follow-up gift coupon will be deposited into the consumer's account automatically.

It is recommended that novices do not set up all of them when they just open a store. Discounts must be given, and "attention gifts" are used to attract traffic, so it is best to do them as well. Bundled activities are suitable for products with strong stickiness, etc. Later, you can slowly set up multiple coupons and other tools according to product prices.

Recommended reading:

How to remove discounted products from Shopee? What is the procedure?

What are the requirements for entering Shopee Taiwan? Is it complicated?

Is the Shopee e-commerce platform reliable? Does the platform have potential?