How long does it take to return products on Amazon in the United States? How to reduce the return rate?

How long does it take to return products on Amazon in the United States? How to reduce the return rate?

After shopping on the Amazon platform, if you are not satisfied with the product, you can directly apply for a return, which is also very convenient. So how long is the return time of Amazon in the United States? The following content will provide you with relevant answers.

How long does it take to return an item on Amazon ?

Amazon's longest return period is 30 days, starting from the time the buyer receives the product. If the product is returned within this period, it can be negotiated, but if it exceeds this period, it will definitely not be returned.

How to reduce the return rate?

1. Product descriptions should be true and accurate, and product information should avoid excessive exaggeration

Don’t overstate your product, and provide more accurate product page text and images.

2. Tight product packaging to avoid product packaging defects

Tight packaging is to prevent buyers from receiving damaged items, and to avoid product packaging defects, because damaged or cheap packaging will make customers doubt the actual price of the product, especially luxury goods and high-priced products.

3. Provide customers with good service

If the buyer returns the product, we need to proactively communicate with them about the reason for the return, and do what we can to persuade and remedy the situation. We should also regularly keep statistics on the reasons for returns so that the team can summarize and make targeted optimizations and preventions.

4. Set "disable" Amazon to resell returned products

Amazon will resell some buyers' goods. Because the refurbishment setting in the logistics setting of Amazon background is enabled by default, we need to adjust it to disable to avoid the secondary sale of returned products, resulting in customer returns or bad reviews.

After reading the above content, you should know how long it takes to return products on Amazon in the United States. In fact, the period is about 30 days. Generally, you can directly apply for a return within this time. You can actually learn about it.

Recommended reading:

What are the fees for Amazon Business Purchasing? Introduction to the basic costs of opening a store

How to open Amazon Business Purchasing? What is the activation process?

How to write the registration address for Amazon in the United States? Introduction to the registration process

<<:  How much does it cost to register an account on Amazon in the United States? What are the fees?

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