Amazon reviews refer to user reviews, which are product reviews left by customers after they purchase products from the seller's store. Some friends asked, how many times can an Amazon review be changed? once Can Amazon reviews be deleted? 1. Guide customers to remove negative reviews 1. Contact customers who have given negative reviews and offer to help them solve their problems. For example, if a customer says the product is of poor quality, promise to resend it or refund the money. 2. Once you get a response from the customer, ask him to delete the negative review if he is satisfied with the solution you proposed (do not directly ask him to refund the money and delete the negative review, which is against Amazon rules.) If the buyer agrees to modify or delete the negative review, here are the steps for the customer: (1) Click on the front page to enter Your account, as shown below: (2) Find See All My Reviews in the Personalisation column on the Your account interface and click it, as shown below: (3) Find the corresponding order, and then choose Edit review or Delete review. If you want to delete a review, you can directly select Delete review, as shown in the following figure: 2. Apply to Amazon for Removal If it involves aspects unrelated to the product itself, the seller can also apply to Amazon for removal! Steps to apply to Amazon to remove negative reviews: (1) Log in to your seller account backend and enter your frontend interface. Find the negative review on the product details interface that you want to request Amazon to remove, and click Report abuse. (2) After entering, fill in the blanks with your product's ASIN, order number, and the content of the negative review, explain why you want to remove the negative review, and then click Report as inappropriate (3) The following interface will appear, indicating that your submission has been successful: To sum up, Amazon reviews can only be modified once. If Amazon sellers receive negative feedback, they can communicate with the customer to see if the feedback can be modified or deleted. |
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