How to view the appeal record on Amazon? Where to view it?

How to view the appeal record on Amazon? Where to view it?

If a merchant runs a store on Amazon and accidentally violates the platform's rules, resulting in the store being fined or the account being suspended. Or if the platform makes a mistake in fines, the merchant can appeal. So how can Amazon view the appeal record?

1. Where can I view Amazon’s appeal records?

The Appeals page on the Store Support Center page on the Amazon homepage.

2. The specific steps for appeal are as follows:

1. Find out the reason for account freezing: If the account is frozen, Amazon will generally send an email notification to the seller. Read the email in detail to find out the reason.

2. Self-check the facts: Based on the reason for freezing the email, self-check whether the account has violated this regulation. If it shows infringement, the corresponding product is infringed. The purpose is to understand the facts and make a plan for the appeal.

3. Develop an action plan: For the problems identified in the second step, list the seller’s specific solutions to the problems. The more detailed and accurate the plan is, the more likely it is that the seller’s rights will be restored.

4. Send an appeal request: Send an appeal to Amazon regarding the action plan and the restoration of selling rights. Log in to the seller's Amazon seller account; find "Performance Notifications" in the "Performance" link and click; view the notification that the seller's rights have been revoked and click to appeal; press the "Decide Appeal" button; fill in the seller's specific action plan in the file column provided by the platform; click "Submit Appeal" to submit the seller's appeal.

5. Pay attention to the seller's mailbox. Amazon will respond to the seller's new decision. Usually, Amazon will make an appeal decision within 48 hours and give the seller 17 days to appeal. The appeal may not be 100% successful. If the appeal fails, you can appeal again after approval.

In general, the appeal records of Amazon merchants can be viewed in the "Store Support Center"-"Appeal" page on the Amazon homepage.

<<:  Is eBay's Canadian site easy to operate? How to choose a site?

>>:  Can the monthly rent of Amazon store be refunded? How to refund?

Recommend

What logistics are needed to open a Lazada store? How to use LGS logistics?

Nowadays, anyone who opens a store online will wor...

Taobao model VS Douyin model, WeChat e-commerce stands at a crossroads

This article deeply explores the coexistence of th...

How to register an Amazon US account? What are the conditions?

Many people go shopping on Amazon. When shopping, ...

The new seven deadly sins of brand advertising have emerged! Are you guilty?

In recent years, advertising has become more and m...

What does Amazon, a cross-border e-commerce company, do? How to operate Amazon?

Nowadays, the Internet is becoming more and more d...

Dong Yuhui vs. Crazy Xiao Yangge, who is the top seller of goods on TikTok?

The competition for live streaming sales on Douyin...

What are the benefits of off-site promotion on Amazon? Are there any risks?

When opening a store on the Amazon platform, you w...

618 is still inseparable from Li Jiaqi

This year's 618 e-commerce promotion is not on...