Can I cancel my participation in a product event on Shopee? How can I cancel?

Merchants who open stores on Shopee know that just like other platforms, only by participating in activities can they get more traffic and orders. However, if you do not want to continue after signing up for a product activity on the Shopee platform, can you cancel the activity registration? Let's find out together below.

Can I cancel my participation in a product event on Shopee?

Can.

Its promotional activities can be cancelled, but if you have already signed up, it is best not to cancel the activity, otherwise you may not have the opportunity to sign up next time, because the official is quite disgusted with merchants who regret after signing up.

How to cancel Shopee's promotions?

The buyer's refund needs to be approved by the seller. If the buyer has paid, the seller cannot close the order and can only ask the buyer to refund after negotiation. The store's active cancellation of the order will affect the store's cancellation rate and uncompleted rate. If you want to cancel, just click Cancel in the order in the backend.

Incomplete rate: If the total number of orders (including cancellations and refunds and returns) in the past 30 days is greater than or equal to 50, the order incomplete rate must be less than 5%. If it is higher than the standard, 1 point will be deducted according to the seller's rating standard.

Affecting order completion rate: It is an important factor affecting the store image. A large number of order cancellations in the store leads to a low order completion rate. Therefore, when buyers see the data, it is difficult to leave a good impression, which affects sales.

Impact on store scores: The number of completed orders will be scored. If an order is cancelled, it will also result in a deduction of points, affecting the ranking and store exposure.

In order to reduce or even eliminate the occurrence of such situations, we should study the market situation more, prepare safety stocks, avoid insufficient supply in stores, establish a complete supply channel, increase product supply speed, and shorten product procurement time.

If the supply is not sufficient, it will directly lead to out-of-stock situation at the stall during the big sale. Therefore, for products that have been put on the shelves or products with high daily demand, try to stock up more in the early stage of the big sale.

In fact, if you want to do Shopee, you don’t need so much capital investment. Shopee is currently in a rapid development stage and urgently needs sellers with good products to settle in, so it has become a key area for them to invite sellers to settle in. Merchants can bring many benefits by signing up for the event.

There are many activities on Shopee that cannot be canceled, so if you have successfully registered, you should participate in the event. The platform has a punishment mechanism for those merchants who forcibly withdraw from the event, such as not being able to participate in the event next time, so it is best for merchants to think carefully before registering for an event.

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