What is the Amazon Fulfillment Remote Delivery program? FAQ

When opening a store on Amazon, you often need to interpret and understand some of the platform's newly launched plans and policies, so that you can enjoy some promotion dividends and allow the store to develop better. Recently, an Amazon merchant asked, what is the logistics remote delivery plan? Find out below.

What is Amazon's Remote Delivery program?

With the help of Amazon Logistics Remote Fulfillment Program (NARF), sellers can use FBA inventory stored in Amazon's operating centers in the United States to deliver sales orders in Canada and Mexico, eliminating the need for you to manage inventory in three sites, cross-border transportation, import tariffs, etc. at the same time, helping sellers easily expand sales opportunities in the three major sites in North America.

FAQ:

Do I need to file taxes in Canada or Mexico? Do I need to have a Registro Federal de Contribuyentes (RFC) number for Mexico or be a non-resident importer (NRI) for Canada?

No. When a buyer purchases a product through Remote Fulfillment, the buyer owns the product in the United States and is the importer of record. Therefore, the buyer (not the seller) is responsible for paying import duties, taxes, and fees for the product when it crosses a border. Amazon estimates the amount due and adds it to the amount the buyer pays at checkout.

Why does the ASIN Status Report show that there are no products for this ASIN?

If you created a listing in Canada or Mexico, but your ASIN Status Report says "No listings in the selected marketplace, please create one", it may be because your listing has a different SKU in the U.S. To fix this, create a new listing with the same SKU as the US ASIN, then check your ASIN Status Report again after 24 hours.

The ASIN Status Report says my listing is invalid. Why?

Your listing is invalid because Amazon has removed the product from the US site. This can happen for a variety of reasons, including counterfeiting issues, out-of-stock products, or lack of sales authorization. Please check the US product information for possible errors.

How do I handle buyer returns?

Remote delivery buyer returns are handled the same way as local FBA returns. The item will be sent back to the US fulfillment center where it will be evaluated. If the returned item is still in sellable condition, it will be put back on the shelf for sale.

Amazon Logistics Remote Delivery Program is actually a plan that allows users to purchase products from stores on other sites across regions. For example, if you are a buyer in Canada or Mexico, you can buy things on the US site. Before that, you could only buy them on the Canadian or Mexican sites.

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