How long does it take to restore an Amazon account after it is deactivated? Why is the account deactivated?

Every e-commerce platform has its own store opening rules, and as a merchant, you need to abide by the platform rules, otherwise your Amazon account will be deactivated, affecting the operation of your store. So how long will it take to restore a deactivated Amazon account? Next, we will explain this to you.

If you follow the steps in the appeal, it will only take a few days for Amazon to review your appeal email and get back to you. However, if Amazon asks you to revise your action plan, it may take up to 3 weeks to get a response.

However, if the account is blocked due to account association, it is impossible to recover. If the account is blocked by Amazon due to a report from a competitor, there will be no problem as long as the product has clear authorization or trademark use rights.

Why is my account deactivated?

1. Amazon has poor performance indicators

Performance indicators are the code of conduct set by Amazon for sellers. Amazon uses performance indicators to distinguish good, medium and poor sellers. Especially when Amazon's hard indicators become higher and more complex, the purpose of these indicators is to motivate sellers to do better. Among these indicators, order defect rate, order cancellation rate and late shipment rate are the main reasons for account closure.

2. Guide buyers to other platforms

Amazon hates stealing from its customers. Amazon prohibits sellers from mentioning external sales channels, so don’t take the risk. Sellers should make sure that they have not done the following:

(1) Add watermarks to product images or promotional text in images;

(2) Add .COM, .NET, .BIZ, etc. to the seller name;

(3) Add seller details in product details or bullet points;

(4) Add external links;

3. Infringement of Intellectual Property Rights

In the Amazon sales process, it is the seller's basic responsibility to ensure that the products sold are legal and authorized by the property owner. If this is not done, the account will be suspended.

When opening a store on Amazon, you must avoid these pitfalls. Don’t let your store violate regulations or even have your account deactivated, otherwise it will be a hassle to file a complaint! Well, today’s sharing ends here. I hope this article can help you!