Another round of Amazon account sweeps? How should sellers respond?

Amazon Prime Day is scheduled for July 11 and 12, and most sellers are already preparing for peak season promotions.

However, it seems to verify the saying that "there will be turmoil before a big sale". Recently, many buyers have encountered "accounts being blocked while the goods are on the way", "new accounts being deactivated" and "shopping carts disappearing".

Is Amazon banning accounts again?

Recently, there has been a stir in the seller circle, as a large number of sellers have encountered Amazon's sudden account sweep! According to seller feedback, the sweep was very extensive, involving not only new and old accounts, but also European, British, and US EIN accounts. But in general, most of the blocked accounts are new accounts, and a small number are old accounts.

New account blocking

The new accounts that were blocked this time were basically those registered this year. Some of them were blocked just a few days after they were created. In addition, many sellers had already shipped their goods but were blocked before they were put on sale.

Old account blocked

According to sellers’ feedback, the old accounts that were blocked were those that were created after the delivery plan and warehousing, and were sold for a few days. One seller said: “One account costs 6,000, and 6 accounts were blocked at once”, which can be said to be a heavy loss.

Suggestions

Regarding this sudden "number scanning", some sellers suggested:

1) Try not to register a new account in the near future;

2) If the new account you have registered has not been activated, it is best not to bind it to the payment account;

3) If you bind a payment account, try to use a physical credit card or physical mobile phone number to receive payments one-on-one.

In addition, some veteran sellers in the industry have reminded that the Consumer Protection Act has come into effect and Amazon is in a period of strict review. Try not to register a new account at this time and wait until the storm is over.

Provide information to prove that it is a new account, that there are no related orders at present, and that it is a new account and has not yet delivered any orders. If you already have some account and order information (even if it is not selling similar products), you can provide this information as evidence to prove that your account is legitimate.

Amazon can verify sales history and resolve misjudgment issues. During the communication with Amazon, be patient and provide clear explanations and evidence to prove that the account is legitimate, and generally there will be no problem.

Amazon's system is probably out of control again. It is a new store that does FBA, but it has not yet shipped the goods, but it has initiated a self-delivery review. This is most likely caused by Amazon's misjudgment. If the situation is true, it is easy to appeal.

This is because the self-delivery review has been disabled by Amazon. If there are still no orders, it should be a misjudgment by Amazon. It is recommended to contact customer service to see how to resolve the issue.

In addition to the "new account being deactivated" issue, some sellers have recently reported that their shopping carts suddenly disappeared!

The shopping cart suddenly disappeared. Was it a misjudgment by the backend or was it due to scanning the number?

It is reported that some sellers reported that "all the FBA links on sale in Italy have gradually lost their shopping carts."