Can Amazon direct reviews be deleted? Which ones can be deleted?

Now everyone goes shopping on Amazon, so they can write reviews after shopping. In fact, no matter which platform you shop on, there are after-sales, review and other channels and services. Can Amazon direct reviews be deleted?

1. Can Amazon direct reviews be deleted?

Of course it can be deleted.

1. Contact Amazon customer service directly to delete If the reason for the buyer's bad review is not the product quality, but malicious evaluation. For example, it contains insulting language, personal information, subjective views on the product, or FBA logistics problems, the merchant can apply to Amazon's official customer service to delete the review and seek the support of Amazon's customer service to help delete Amazon's bad reviews.

2. Service providers for deleting negative reviews Currently, there are some service providers for deleting negative reviews on the market. They recruit software programmers and use high-powered buyer accounts to click Report abuse of negative reviews to achieve the purpose of deleting negative reviews.

3. Comment strategy The so-called comment strategy is to respond quickly by commenting on a sudden bad review, awakening customers to actively contact the merchant via email in a short period of time. This can leave a good impression on buyers through a professional and sincere attitude so that subsequent modifications can proceed smoothly.

4. Maintain bad reviews as soon as possible When a buyer leaves a bad review, they will choose to contact the buyer by email and communicate with the bad review. The golden time to maintain bad reviews is usually within 3 hours after the bad review occurs.

2. Which negative reviews can be deleted?

If the buyer's account and description are true, the seller can calculate the order time from the review time, find out the buyer's name and contact information, apologize to the buyer, resend or refund the product to gain the buyer's understanding, and help modify or delete the bad review.

If the buyer's review does not contain a description of the bad review, but only has one star, in this case, the merchant can feedback this bad review to the customer service department. If the seller is an FBA seller and there are factors such as slow logistics speed and damaged packaging, the seller can also apply to the customer service department to delete the review.

Reviews on Amazon can be deleted, but you need to contact Amazon customer service to delete them. Amazon now has very strict management of reviews. If a merchant has faked reviews, it is best not to let the official find out, otherwise it will eventually put your store in a very passive position.

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