What to do if Shopee e-commerce fails the first trial? Solutions

Amazon has great competition, so many merchants will choose Shopee. Moreover, new sellers on Shopee can be exempted from commission for 3 months. However, to register a Shopee store, the platform must pass the review before the store is considered successfully opened. What if Shopee e-commerce fails the first review?

1. What should I do if Shopee fails the audit?

Shopee allows you to freely choose cross-border sellers or domestic sellers based on your license and the platform you are on. First, you must choose the site you want to enter and prepare the information. Do not use your personal business license to apply for a site that requires a company business license.

1. Rejection due to incomplete basic information

Many friends are rejected because their information is incomplete or they don’t know how to fill it out. In fact, all you need is a business license, and everything else is easy to solve. The information must be true, and you must be the legal person. In this way, the chances of the store closing are very high. If you have incomplete information, you will be asked to submit it again, and you must submit it again.

2. Repeated entry

Many friends bought incomplete business licenses to register because they did not know that Shopee has a complete review mechanism. The system will close the appeal if it detects a duplicate registration. The internal system will check whether the business license and ID card information you provided have been registered repeatedly before.

There are two situations: the previous registration was rejected and the previous registration is currently in use. In both cases, their internal system will show a closed status, which means that it can no longer be reused. Therefore, do not reuse it. You must use the business license and legal person ID information that have not been registered with Shopee. Whether it is a screenshot of orders in the past 3 months or a screenshot of the total number of products, as long as it is found to be repeated, it will be considered as repeated use. Here it will also be divided into registration rejected or registration and currently in use, the result is the same.

2. How long does it take for Shopee to review your product?

Usually, the Shopee investment manager will review the information provided by the seller within 5 working days of receiving the seller's application. However, sometimes the time may be extended due to too many registered sellers. Just be patient and wait.

After the store opening is approved by Shopee, the platform will send an approval email to the seller's registered email address. After the seller clicks the link in the email to make operations such as payment method and logistics, the store opening is successful.

In general, if Shopee e-commerce fails the first review, the merchant should first know the reason for the failure. If it is rejected due to incomplete information, then prepare complete information and submit it again.