How long does it take for Amazon to restore my appeal? How do I file an appeal on Amazon?

When opening a store on Amazon, you must abide by the platform rules, otherwise your store will be punished. However, sometimes even if the store has not violated the rules, the platform system may make a misjudgment. At this time, the merchant must appeal. So how many days can it be restored after the appeal?

How many days does it take for Amazon to recover after appeal?

After the seller submits the complaint, Amazon will generally respond within 2 working days. However, due to the time difference, China is 12 hours ahead of the United States, so sellers should wait patiently. If Amazon has not responded for more than 2 working days, sellers can send an email again to ask Amazon whether it has received the complaint they sent previously. If Amazon responds that your proposal is not complete, then you can make further supplements.

How to file an appeal with Amazon?

1. Find out the real reason for being blocked

The email sent by the Amazon platform will not tell you which specific product caused your account to be blocked. It will only give you some relevant hints. You still have to find the real reason yourself, but it will guide you in the email on how to file an appeal to restore your store sales rights.

2. Complaint letter

When writing a letter of appeal, you must correct your attitude, admit your mistakes and shortcomings, do not express any resistance, and do not mention issues related to the store closure.

3. Data

If you can analyze the reason why your account was blocked in the email, you will need to provide some details and accurate data for Amazon to refer to.

4. Development Plan

In the appeal letter, you should also write down your strong hope for the account to be unblocked and the future development plan of the store. Then ask your friend who knows English to help you check whether the grammar is correct and whether the content is sufficient.

5. Submission

After you finish writing, you can write the content you prepared in the email that notified you and submit it. You can also send it to the Amazon official website using the email address you used when registering, but it is best to submit it directly from the email.

6. Pay attention to the email and wait for reply

After sending the email, you just need to wait for a reply. Generally, you will receive a reply within two days, so you must pay more attention to your mailbox in the first two days. If you have not received a reply in two days, you can send another email to ask whether your appeal letter has been received. Generally, if the situation is not serious, the seller’s sales rights will be restored immediately after sending the appeal letter. If the situation is serious, the Amazon platform will directly refuse to restore the account.

If the appeal on Amazon is successful, the penalty can be revoked quickly. However, it usually takes two working days for the results of your appeal, so this aspect may be slow. It is recommended that you pay attention to the abnormal situation of the store in time and deal with it once there is a penalty notice.

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