Can the Wishgo deposit be refunded? How long does it take for Wishgo to refund the deposit?

In order to ensure the reputation of merchants and the rights of consumers on e-commerce platforms, merchants are usually required to pay a certain deposit. Wishgo, as a well-known cross-border e-commerce platform, is no exception. So, can the deposit of Wishgo be refunded? Let us explain it to you below.

1. Can the Wishgo deposit be refunded?

Generally speaking, Wishgo's deposit is refundable. According to Wishgo's regulations, when a merchant applies to withdraw from the Wishgo platform, if certain conditions are met, they can apply for a refund of the deposit. These conditions usually include:

1. All orders of the merchant on the platform have been completed and there are no outstanding returns or refund requests;

2. The merchant has not violated the platform's regulations and has not been subject to any penalties or restrictions;

3. The merchant has settled all fees and payments with the platform.

If the merchant meets the above conditions, he/she can submit an application for refund of the deposit to Wishgo. Wishgo will refund the deposit to the merchant after the review is passed.

However, if the merchant violates regulations or fails to complete orders on the platform, part or all of the deposit may be deducted. In addition, if the merchant applies to withdraw from the platform and then re-applies to join, it will need to pay the deposit again.

2. How long does it take for Wishgo to refund the deposit?

The time for Wishgo to return the deposit depends on the platform's review process and the time of bank transfer. Generally speaking, after the merchant submits an application for refund of the deposit, Wishgo will complete the review within 5-10 working days. If the review is passed, the deposit will be returned to the merchant's bank account.

However, since the time for bank transfers depends on the bank's policy and processing speed, the specific arrival time may vary. Generally speaking, the bank will complete the processing within 1-3 business days. Therefore, the entire refund process may take about 10-15 business days.

In general, Wishgo's deposit is refundable, but certain conditions must be met. The specific refund process and time depend on the platform's review and the bank transfer time. Merchants can choose whether to apply for a refund of the deposit based on their needs and actual situation.