What should I do if I haven't graduated from Shopee? What are the consequences?

Shopee is a good platform in many people's minds. After registering a Shopee account, you will enter an incubation period and need to complete some novice tasks before you can graduate and officially open a store. Then some seller friends are very worried about one issue: what should they do if they haven't graduated from Shopee?

It does not mean that a Shopee store cannot continue to open a store before graduating from the incubation period, but that it will be assigned to the customer service team by the platform. Compared with the operations manager, the customer service team has fewer powers, such as no right to activities and no qualifications for traffic support from the platform.

If you meet the following criteria in the three months of the incubation period, you can graduate successfully. Sellers who meet the graduation criteria will have the opportunity to receive one-on-one manager support from the seller management team, as well as event resource support and other site permissions; those who fail to graduate will not receive support.

In order for Shopee sellers to successfully pass the incubation period, they also need to pay attention to the following requirements:

1. Shopee product quantity. The platform stipulates that 50 SKUs must be uploaded in the novice task. It is recommended that sellers upload both quantity and quality;

2. Ensure order completion rate. During the incubation period of Shopee, the platform will pay attention to the order completion rate of sellers. If the order cancellation rate of the store is too high, it is likely to fail the incubation period. It is recommended to ensure that the order completion rate is 98% or above during this period;

3. Comply with the platform rules. During the incubation period, you must not violate the Shopee platform rules, otherwise you will face penalty points.

The above are some notes about the novice tasks that should be completed during the Shopee incubation period and how to safely pass the assessment during the incubation period.

The tasks for a new Shopee store are as follows:

1. Complete the listing of 50 products

Note: No counterfeit goods (fake stores will be directly frozen), infringing goods, no banned/embargoed items. Please do not list the same product repeatedly, and pay attention to reasonable product pricing.

When sellers list SKUs, they must pursue quantity while also ensuring quality.

2. The number of Shopee store fans reaches 50

3. Be familiar with Shopee store performance rules

(1) All store historical deductions < 3: Historical deductions are calculated as the total deductions since the store was opened, and have nothing to do with the system deductions being cleared (including deductions for violations of listing rules, late shipments and uncompleted order rates, violations of customer service rules, etc.; for specific calculation details, please refer to - Shopee Seller Penalty Points System)

(2) Store order cancellation rate ≤ 2%: Please be sure to avoid the following three situations: automatic cancellation by the system due to out-of-stock or slow delivery, cancellation by the seller himself, and cancellation by the buyer due to the seller's fault.

For example: The number of orders canceled by the seller during the incubation period = 2. At this time, the total number of orders of the seller during the incubation period reaches 100, which meets the graduation criteria.

(3) The store cannot have infringing or counterfeit goods

4. Pay attention to important information on the Shopee platform

1) Follow Shopee University, the Shopee bulletin board

2) Save the web links of each site, the seller center, and the APP download address

3) Open SLS logistics channels

4) Read the SLS order packaging and shipping instructions

5) Fill in the return address in the seller center

6) Shopee Seller Penalty Scoring Rules

7) Collect the FAQ address of cross-border sellers

It is a pity that you may not be able to graduate in the last month because of too many points deducted from the platform rules and infringements, so novices must be steady in the last month. If you have a stable supply of goods and mature operation technology, you can also make a big sale in the last month and get a lot of support.

Recommended reading:

How to log in to Shopee main account? How to operate?

How can I authorize a sub-account from my Shopee main account? How does Shopee operate?

How much does it cost to join Shopee? What are the requirements?