What does Shopee sub-account mean? What is its use?

Shopee platform will launch some new services and new features. Some seller friends will experience them for the first time and share their experience, such as sharing their experience of using sub-accounts. However, for novice sellers, they don’t know what Shopee sub-accounts mean?

Master account: Also known as the parent account, it is the seller account with the highest authority. The account owner is usually a company legal person. The master account can manage all the seller's stores. The master account login name is set by the seller when activating the account. Please note the difference between the store login name and the master account login name. You cannot log in to the parent-child account platform with the store login name.

Sub-account: also called "member", created by the main account. The account owner is usually a company employee (operation staff, customer service, etc.). The account permissions are set by the main account. The login name of the sub-account is set by the main account.

Role: refers to the relevant responsibilities that you want a member or a group of members to assume, which corresponds to a set of preset permissions on the parent-child account platform.

Merchants: All companies under the master account. After the master account is activated, other companies can be added to the platform.

Stores: All stores under the master account, across different sites. The master account can assign stores to different sub-accounts.

First of all, the parent-child account is a system function launched by the Shopee platform to solve the sellers' problems in store operations. It can realize the unified management of multiple stores by sellers, and permissions can be set in the background. For example, when your employees are operating the store, if you don't want them to see the ledger, you can set permissions.

Sellers can bind the stores they apply to register, which can be stores of multiple companies, to the same main account, and then distribute the stores bound to the main account to the sub-accounts, and then set permissions to achieve unified management.

Let’s talk about the functions of parent-sub-accounts. Parent-sub-accounts can establish a main account and sub-account structure, with one main account and multiple sub-accounts. The main account is controlled by the boss, usually the legal person of the company. The main account can manage all stores on the account, but the main account is independent of the stores. The login account name of the store is different from the login name of the main account, but the main account can manage the store.

Sub-accounts are created by the master account, and can be delegated to the operation team. The master account manages the permissions of the sub-accounts. All permissions, including access permissions, are granted by the master account. Sub-accounts are assigned stores by the master account, and stores are assigned to different sub-accounts across different sites.

Sub-accounts support permission management for the web version of Chat, and can independently configure the access rights of different sub-accounts to the web version of Chat. Sellers can also set their own wallet passwords through sub-accounts more quickly and securely. The previous method of sending wallet passwords by email has been discontinued.

If it is an old Shopee account, you need to fill in the Shopee sub-account related information collection form.

1. Fill in the company name, email address, contact information and other information truthfully. It is best to fill in the company name, email address and contact information using the information you used when you signed up. If you have changed it, it is recommended to use the email address and contact information that you have not registered with Shopee.

2 Fill in the authorization letter and collection form of the parent account. It is recommended to fill in the information of the legal person on the information collection form of the parent and child accounts. The email address and contact information should be consistent. For the authorization letter, the applicant needs to be the company name at the time of entry, the authorized representative needs to be the legal person's name, and the signature is printed and handwritten.

3. After filling in the form, print and stamp it. You need to paste a screenshot of the legal person's ID card on the back of the form. After filling in the form, print the handwritten signature and stamp, scan and upload. If the self-employed do not have a company seal, you can print it and then press the fingerprint.

4. Upload the front and back of the business license and the legal person's ID card. You also need to upload the front and back of the business license and the legal person's ID card. After filling in, click Submit.

Within 5 working days, you will receive an email notifying you to activate your parent account. If it fails, you will also receive an email notification.

If sellers want to obtain the Shopee wallet password, they can directly set the payment password in "My Account" of the parent account. In "My Store", click "Open in Seller Center", bind the corresponding site, and then enter "My Wallet" to bind the corresponding payment method, and complete the corresponding login password and payment password.

Sub-accounts can establish a main account and sub-account structure, with one main account and multiple sub-accounts. The main account is controlled by the boss, usually the legal person of the company. The main account is independent of the store. The login account name of the store and the login name of the main account are different, but the master account can manage the store.

Recommended reading:

Where is the Shopee seller entrance? What are the requirements for entry?

How do Shopee sellers authenticate their real names? What information is required?

What are the fees for Shopee sellers? What are the main fees?