A classmate asked: "Currently the data team's analytical ability is relatively weak. We want to improve our analytical ability so that we can combine it with the company's business and see quick results." ... Today I will give a systematic introduction. Data analysis capabilities are divided into three levels, and they must be improved layer by layer. 1. Three levels of capability requirements
There are many introductions to primary skills on the Internet, including:
In short, practice makes perfect, and you can create a qualified data acquisition tool by practicing more. However, starting from the intermediate level, you need to combine data with business and have your own insights. There is little sharing on this topic online, most of which introduce popular practices such as AARRR. Today, I will introduce it to you in depth. 2. Key Point 1: Use standard templates to replace scattered dataThere are four common data analysis requirements: 1. Monitor business conditions 2. Analyze the cause of the problem 3. Predict business trends 4. Test business ideas Among them, monitoring is the most demanding and time-consuming. If you want to improve your analytical ability, you should sort out the indicator system by business line (such as sales, operations, products, marketing, logistics, etc.) and generate a fixed monitoring template (as shown in the figure below). This will deepen the understanding of the business for novices and greatly reduce the workload of temporary data acquisition, freeing up manpower to delve into more advanced things. 3. Point 2: Summarize the general business trends"Those who work with data can't understand data" is a pain point for many basic students. After establishing monitoring indicators, you should first understand the regular trends of key indicators for business assessment (such as sales revenue, profit, number of new users, number of active users, etc.) There are three types of rules that need special attention (as shown below):
Only after understanding the normal trend can newcomers understand what "normal trend" means, and then find the real indicator abnormality (rather than randomly analyzing a 1% fluctuation for a long time). This is the starting point for in-depth analysis. IV. Point 3: In-depth business processTo gain insights based on data, we must first go deep into the business For example, in sales, you can understand:
For example, supply, you can understand
In the process of understanding the business, pay attention to:
After understanding, you can build an indicator system according to business processes and common practices (as shown below). This will enable data monitoring without blind spots and think about problems from a business perspective (rather than "what indicators are there in the database, I'll just dump them all out") 5. Point 4: Quantify the effects of business actionsFor key business actions that are often performed, it is necessary to establish a quantitative monitoring mechanism. For example, if the business wants to improve sales performance 1. If the marketing department is doing a promotion, they can use data to record which orders are promotional orders, observe the growth of promotional orders, and calculate the revenue of the activity. 2. If the sales department holds a sales training session, there may not be data to record how much each person has improved. At this time, the only option is to record which people/companies participated in the training and then see if the indicators have changed. Doing so can, on the one hand, deepen the understanding of the business for new employees, and on the other hand, help them understand the effects of various business actions from the results. Only then can we have materials for in-depth analysis. Some companies don’t even know the data of what the business has done, and they have to ask about it afterwards… This is not considered “in-depth analysis”. 6. Key Point 5: Split business problems and form analytical hypothesesLearning to make assumptions first and then find evidence is a key step from intermediate to advanced (as shown below) The analytical assumptions come from three sources:
All three methods require the accumulation of the previous steps. When there are many possible assumptions, such as a simple "the impact of rain on performance", senior analysts can break down several situations (as shown below). This kind of thinking from coarse to fine requires long-term training. Only by breaking through this step can you advance to the ranks of masters. In summary, the improvement of analytical ability requires 1) In-depth understanding of business processes and business details 2) Understand business rules and measure business practices 3) Make reasonable assumptions and find key elements Moreover, a lot of training is essential. |
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