Tea beverage brands are flocking to "password marketing", what is the new social code?

Tea beverage brands are flocking to "password marketing", what is the new social code?

This article introduces the case of "password marketing" of tea brands from three aspects. It is recommended for friends who are interested in brand marketing to read and learn~

How much did you spend on milk tea this month?

The best answer from friends who surf the Internet may be: 0 yuan!

This is not because I have given up milk tea because of my abstinence. On the contrary, I have been drinking a lot of milk tea. The reason why I can achieve "milk tea freedom" is that in the past month, Bawang Cha Ji, Hey Tea, CoCo, Gu Ming... all the well-known tea drinks have invited everyone to drink milk tea.

First, Coco’s passion fruit double-barreled tea was served to friends for 160 million cups for its 16th anniversary. It felt like all the passion fruit in Hainan would be plucked out for everyone to drink! Then, Bawang Chaji’s new product, Wanli Mulan, was served to friends for free for 100 million cups. Friends who bought it for free were refreshed by the tea polyphenols in the “original leaf milk tea”. “Wanli Mulan during the day, and serving in the army for their father at night.”

Topics such as #霸王茶姬口令# #Coco口令# #被古茗的口令奖惊了# and other milk tea brands and passwords have frequently been on the hot search list, attracting the attention of Internet users. Many friends who didn't pay much attention to milk tea before, after a month of "training" in answering passwords, showed off their milk tea while posting their orders on Weibo to ask for passwords.

Why are tea players using "tokens"? Why do frequent hot searches attract attention on social media? What "social codes" are they using?

Let’s try to analyze how brands such as Bawang Cha Ji, Gu Ming, Coco, and Cha Baidao use passwords to play on social platforms.

01 Refuse to be preached, answer the command, and I will invite you to have tea

What young people dislike about traditional marketing models is the repeated "preaching", while passwords are a good way for young people to participate.

The essence of the password is to mobilize young people to participate, use their brains, guess the answers to win prizes, and get rewards in an interesting way, while also achieving the brand's purpose . This is a win-win situation for both the brand and the user.

For example, in Gu Ming’s password activity, the content related to the selling points of the new products was converted into password questions, which were used to ask soul-searching questions to the friends who came to challenge the questions.

  • What brand of whipping cream does Gu Ming use for its milk cap?
  • Which province’s Longjing tea is used in Longjing Xiangqingtuan?
  • How many times has the jasmine tea used in Genting Jasmine White gone through fermentation?

Then, through clues, users are guided to get the answer. In the process of "guessing-answering", users gain product knowledge points and are rewarded with free milk tea.

Compared with repeated indoctrination, the form of answering questions with passwords subtly conveys the product's selling points. And the form of answering questions itself is a means of communication. Many friends who came to "drink tea" turned to Weibo to ask for answers after seeing the questions, and #古茗口令答案# became a hot search.

As the activity became more and more popular, netizens started to discuss various topics around the activity. The activity was so popular that the mini program couldn't handle it. #古茗活动崩了# triggered 17,000 discussions. Those who hadn't had a drink yet were anxious, and those who had already had a drink posted photos of their empty cups.

The college students who have already drunk the milk tea offered by Gu Ming said that #Gu Ming guessing passwords has been mastered by college students# and these questions are a piece of cake for college students~

At the same time, the Gu Ming shop assistant also attracted many netizens to watch. There were too many friends who came to drink tea, and the #Gu Ming employees' mental state# was concerned. Although the workers deeply empathized, they did not stop ordering tea at all. Later, when they saw the shop assistant making milk tea while watching the customer win the prize, they smiled unkindly.

This month, following Gu Ming's activities, netizens unlocked many popular and new products, and the trend of answering questions did not miss the hot items. After trying it, friends who were deeply attracted to it became Gu Ming's fans and took the initiative to ask questions on Weibo #Gu Ming Super A Cheese Grapes are Where's the Grapes#, which attracted a large number of Amway.

Although the password campaign is a brand marketing activity with a fixed period, as it ferments on social media, consumers' participation deepens, their favorability towards the brand continues to grow, and their curiosity to get to the bottom of the matter is gradually aroused.

02 No social interaction, no milk tea, social memes trigger heated discussions about products

Milk tea has a natural social attribute. The method of using red envelopes with passwords/free milk tea just fits the concept of "making friends with tea", and the social square provides a natural "topic field, discussion field, and interactive field". These factors combined are the social code of password marketing. At the same time, in the launch of new products, passwords have become a very good "code" to communicate with consumers, which can obtain real feedback from consumers. Take Bawang Cha Ji as an example. When the new product Wanli Mulan was launched, Bawang Cha Ji used red envelopes with passwords to invite consumers across the country to drink 100 million cups of the new product for free. Later, #Bawang Cha Ji Free Order# was also sent to the hot search by netizens.

However, the first group of friends who were "invited to drink tea" by Bawang Tea Princess suffered from insomnia due to the rich tea polyphenols in the "original leaf fresh milk tea". Netizens who failed to fall asleep late at night opened Weibo and complained #Bawang Tea Princess Can't Sleep#, and some netizens even made a sharp comment: "Drink Wanli Mulan, and taste an insomniac life."

As the topic attracted more and more attention, Bawang Tea Princess quickly responded, saying that it was the fault of the original leaf milk tea, and #Bawang Tea Princess Wanli Mulan is not recommended to drink at night# was once again on the hot search.

Now, some netizens who think they have good sleep quality are not convinced. A refreshing product that is better than iced American coffee has appeared, so how can we not try it? Enthusiastic netizens who didn’t get the wool have tried Wanli Mulan.

Due to their physical condition, some people who sleep soundly said: This level of difficulty does not threaten my sleep. But some people who failed the challenge complained late at night: "I drink tea in the afternoon, and I get crazy in the middle of the night. When can I fall asleep?"

03 Promote brand events, "heartfelt" slogans evoke "memories"

As one of the five senses, the taste of milk tea can awaken memories. During brand anniversary events or the anniversary of popular products, slogans can be designed around brand events to trigger netizens' nostalgia.

On the occasion of its 12th anniversary, Heytea used passwords to recall the times of its “first store” and “first cheese tea” with consumers.

The emotional resonance and deep connection between brands and consumers can leverage greater attention and discussion on social platforms, and further attract more people to participate in password activities, or go to purchase and experience, or rediscover the "taste in memory".

Take CoCo for example. On the 16th anniversary of the creation of its star product, Fresh Baixiang Double Bang, CoCo issued 10,000 "Fresh Baixiang Double Bang 0 Yuan Coupons" and 160 million "Double Bang Buy 1 Get 1 Free Coupons" with the help of a password. The coupons and the 16th anniversary information aroused users' emotional memories of Fresh Baixiang Double Bang. Netizens wrote about the time they spent with Double Bang in the topic square #CoCoFresh Baixiang Double Bang 16th Anniversary# .

While recalling the good times spent with the Xianbaixiang Double Bang Cannon, some netizens used the Double Bang Cannon as the material to create many emoticons that fit the mental state of young people. The product ICON became a social symbol, making netizens shout "You understand me"!

Nowadays, product updates are getting faster and faster, and brand marketing is endless. In addition to the competition for attention, consumer loyalty is also facing a huge challenge. Many products that people once loved very much are inevitably forgotten in the corner of their memory under the new product offensive of other brands.

The activities that trigger resonance and evoke memories through the command can awaken the deeply buried memories. The brand that accompanied one's growth and the familiar taste in memory can always attract people to order the cup of "favorite" again and again. In the process of discussion and interaction among netizens, through topic discussion and social participation, the stories of old users can drive the participation of the new generation of young people and continuously deepen the "brand impression".

Free bills are not the goal, social participation is. Why are tea brands so socially sensitive?

The decade from 2014 to 2024 will be a decade of explosive growth for new tea drinks. From Coco taking over university towns, to Heytea leading the trend of healthy tea drinks, to Cha Yan Yue Se, Ba Wang Cha Ji, Gu Ming and other new Chinese tea drinks sweeping the country, the market for freshly brewed tea drinks is becoming more and more segmented, which is also driving brands to use raw materials, new products and discounts to win the favor of young people. They are willing to give out coupons and even launch "free orders" activities to attract new audiences or attract old fans to return.

However, simple coupons and free orders often fail to bring about continuous repurchases after attracting a large number of "wool-grabbing" people. How to convert a single "wool-grabbing" into a repurchase? Password activities with strong interactive and social characteristics can start from the preferences of young people and establish emotional connections in the way of young people.

Nowadays, milk tea is no longer just a drink, but has become a kind of "spiritual sustenance", a "happy water" for self-satisfaction and self-reward for young people facing the pressure of life, and also a "social currency" for communication.

It can be seen that on Weibo, the topic of milk tea has 1.05 billion readings and 1.299 million discussions, starting from #Autumn’s First Cup of Milk Tea# . It may be just a new discovery of a cup of milk tea, or a little emotion when drinking milk tea, or the "daily luck" shared when getting a free meal.

Freshly brewed tea brands are keenly aware of the large number of milk tea users who are active on social platforms, designing interactions based on the preferences of young people and sparking discussions on hot topics. The purpose of password marketing is not to get a free meal, but to attract social participation in an interesting way , generate topic discussions, form hot spots, and be watched by a wider range of users.

Milk tea brands have been swept up in this wave. No matter it is the brand anniversary or the launch of new products, the slogan has become the "password" between milk tea brands and young people. If you want to capture the stomachs of young people, you must first capture their hearts.

After all, there is no happiness that cannot be shared with a cup of milk tea, and there is no sadness that cannot be solved with a cup of milk tea. If there is, then have another cup!

Author: Brand Observation Room

Source public account: Shock Copywriting (ID: 214328)

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