Is it okay if I am tired and don’t want to work as an international account manager anymore? What are my responsibilities?

There are many merchants doing business on Alibaba International Station. In addition to opening a store on this platform, you can also apply to become a staff member here. For example, account manager is a common position. Is it okay if the account manager of the International Station is tired and doesn't want to do it?

Is it okay if the international account manager is very tired and doesn't want to work anymore?

Of course you can, but before making a decision, you must weigh the pros and cons.

The account manager of Alibaba International Station is responsible for maintaining the current customers and newly signed customers. He or she revolves around these companies and provides good service to them. The manager helps customers when they have problems and sometimes notifies customers when there is training.

What are the responsibilities?

As an international account manager, your main responsibilities include the following aspects:

Customer Relationship Management: Establish and maintain good relationships with international customers, handle customer issues and needs, and provide satisfactory solutions.

Sales and Business Development: Responsible for selling international products or services, expanding market share, developing new customers, and working with the team to achieve sales targets.

Order Processing and Tracking: Receive, process and track customer orders, ensure on-time delivery of orders, and coordinate internal teams to meet customer needs.

After-sales support: Provide after-sales support, including answering customer questions, handling complaints, arranging after-sales services, etc. to ensure customer satisfaction and loyalty.

Cross-departmental collaboration: Work closely with other departments (such as production, logistics, quality control, etc.) to ensure smooth execution of customer needs and resolution of issues.

Market Analysis and Competitive Intelligence: Research market trends, competitors, and provide recommendations on pricing, product improvements, and marketing.

Reporting and Recording: Accurately record customer communications, order progress and market information, and report to superiors in a timely manner.

If you feel that it is difficult to be an international site account manager, you can actually change your position or resign. You must make relevant preparations before doing anything, and you cannot not do this job just because you are angry.

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