Can I appeal against Amazon's adult products store closure? What should I do?

There are some merchants on Amazon that run adult product stores. The risks of such stores are relatively high. If they are not careful, their stores may be closed due to violations. Therefore, many merchants are also very cautious when doing business. So, if the store is closed, can they still appeal?

Can I appeal against Amazon's adult products store closure ?

able.

what to do?

If your Amazon account is blocked, avoid the following inappropriate actions:

1. Abandon the account and open a new one

Such behavior will cause the account to be linked. Not only will the new account be unable to be activated, but it will also delay the appeal process of the old account, and even make the old account unable to appeal again.

2. Busy submitting a complaint

Many sellers believe that the earlier they submit an appeal, the sooner they can get it back. In fact, submitting an appeal in a hurry will only waste the first precious appeal opportunity.

3. Submitting false information

Amazon will clearly require sellers to provide information, such as invoices, authorization letters, company licenses, notarizations, etc. Especially for invoices, Amazon has very clear requirements. Amazon has a professional document review team, and most false documents will not pass the review, but will be charged with submitting false documents (forged documents).

After submitting an appeal, Amazon will generally reply to the seller with the following three types of emails.

1. Request for more information. This is usually the first email you receive.

2. An email notifying you that your account has been restored. (This is also very common)

3. An email notifying you that Amazon will not restore your selling privileges (don’t be discouraged even if you receive such an email. You can continue to submit multiple appeal letters to different teams at Amazon, including the Amazon policy team or Jeff Bezos’ team. Sometimes, depending on the situation, you can also submit an appeal letter to Amazon’s legal department).

So how do you respond to Amazon’s request for more information?

Generally, Amazon's letters requesting more information appear in two formats:

1. Request for clear information

2. Make the seller very crazy and ask for all the information you have already provided; reorganize the content of the appeal letter. If you try again and again and it still doesn’t work, please hire a professional and experienced lawyer to help you. The Amazon Seller Law Firm team has helped thousands of sellers successfully recover their accounts and has rich experience.

If your adult products store on Amazon is blocked, the success rate of your appeal is relatively low, because the platform can block your store basically because there is solid evidence that you have violated the rules, so at this time it is better to directly register a new store with other identity information.

Recommended reading:

What are Amazon restricted products? Amazon restricted products list

How does Amazon improve conversion rates? What are the methods?

How long does it take for Amazon video review? Are there any requirements for uploading video ads?