How to fill in the return address on Shopee? What are the rules?

Nowadays, many people like to buy imported goods, so some cross-border e-commerce platforms have gradually developed, including the Shopee platform. Some people bought things on Shopee, but need to return them but don’t know how to do it. Here we will tell you how to fill in the return address.

First, to interpret the "Shopee platform's regulations on return and exchange addresses", we need to know that the seller's return and exchange addresses for abnormal items on all sites on the Shopee platform are obtained directly from the seller center by the platform system. In other words, if merchants do not register the return and exchange address in the seller backend of the Shopee system, the goods will be destroyed by default by the Shopee official system. Therefore, setting the return and exchange address of your own products can effectively reduce store losses and unnecessary after-sales troubles.

In addition, if we have filled in the return and exchange address for abnormal items in the seller center, but a product destruction notice still appears, we need to contact the platform official in time within the same day, otherwise it will be handled according to the "default destruction".

Next, let's talk about the process of filling in the return and exchange address on the Shopee platform. Setting the return and exchange address on the Shopee platform is actually very simple: merchants only need to log in to the Shopee backend, select "My Address" in the store settings, and then edit the address content in detail, and finally check it as "Default Address".

When filling in the return address, we need to pay attention to the following points:

First, it must be filled in Chinese;

Second, the return recipient must be a real name, and the company name or incomplete name cannot be used;

Third, if our return address is not filled in completely, the relevant returned goods will be destroyed by default;

Fourthly, if you have more than one store on the Shopee platform, you must fill in the address of each store (they can be the same);

Fifth, in the "Setting Options" at the end of the filling process, you must check "Set as seller return address", otherwise it will be defaulted to an invalid address.

If you need to return something after buying it on Shopee, you must fill in the return address clearly, otherwise your product cannot be returned. Also, remember to fill in the zip code correctly, otherwise it will affect the return. You can fill in your own shipping address in Chinese.

Recommended reading:

Where is the Shopee seller entrance? What are the requirements for entry?

How do Shopee sellers authenticate their real names? What information is required?

What are the fees for Shopee sellers? What are the main fees?