Dunhuang.com infringes on the intellectual property rights of others - detailed instructions

In order to regulate the platform's operating order, this time we have adjusted the rules "Infringement of Others' Intellectual Property Rights - Details". The following are the key points of the update, please be informed by all sellers:

If a merchant is complained by a credit card organization (including but not limited to MasterCard and Visa) for intellectual property infringement, the following penalties will be imposed on the merchant in accordance with the credit card organization's complaint rules and platform rules:

• Fines: US$3,000 fine/each complained product (the maximum fine for a single store in a single case is US$30,000);

• Temporary restrictions on stores, including but not limited to store blocking, time-limit freezing, etc.; after merchants complete store rectification within a certain time limit, they can apply to the platform to lift store restrictions.

Please note that if the credit card organization has other requirements in a single case, the platform will give priority to handling it according to the requirements of the credit card organization.

The above adjustments were revised on March 27, 2024 and will take effect on April 2, 2024. For details, please visit: https://seller.dhgate.com/policynew/xize/c_2860.html.

DHgate.com has always respected the intellectual property rights of others, prohibited the sale of goods that infringe on the intellectual property rights of others, and continued to inspect and manage all kinds of infringements. Sellers are requested to continue to conduct self-inspections and operate in compliance with regulations.

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