Can customers who have left positive reviews on Amazon stores leave reviews after 90 days? How can I ask for positive reviews on Amazon in a tactful way?

The store's positive review rate is directly related to the merchant's reputation and sales, so many merchants want to know whether customers can still leave positive reviews after more than 90 days. This article will delve into this issue and how Amazon can subtly guide customers to leave positive reviews.

1. Amazon’s review policy

Amazon encourages customers to review the products they purchase so that other consumers can understand the real shopping experience. According to Amazon's review policy, customers have the right to leave a review within 90 days after purchasing a product. During this period, they can provide a good, medium or bad review for the product and share their shopping experience.

However, after 90 days, customers will not be able to leave reviews on the Amazon platform. This is a rule set by Amazon to ensure the timeliness and accuracy of reviews. Reviews after 90 days may not truly reflect the actual situation of the product, so Amazon has certain restrictions on this.

2. How to ask for positive reviews on Amazon

Although customers cannot leave reviews directly on the Amazon platform after more than 90 days, merchants can still encourage customers to leave positive reviews in some subtle ways. Here are some ways:

Private message: After the order is delivered, the merchant can send a thank you letter to the customer through Amazon's messaging system, thanking the customer for the purchase and asking about their shopping experience. In the private message, the merchant can tactfully remind the customer that if they are willing, they can share their shopping experience on Amazon.

Offer coupons: Merchants can offer customers some coupons through private messages as a reward for their purchases. While offering coupons, customers can be prompted to mention their shopping experience in their reviews.

Share user experience: Merchants can send some user experience or tips to customers to help them better use the purchased products. At the same time, encourage customers to share their user experience in the evaluation to help other customers make better purchasing decisions.

Gift giving: Businesses can consider giving customers some small gifts as a thank you. When giving gifts, you can mention that their comments are very important to the business, so as to encourage customers to leave good reviews.

Negative review resolution: If a merchant receives a negative review, they can proactively contact the customer through private messages to resolve the issue and provide a reasonable solution. After the issue is resolved, the merchant can tactfully request the customer to revise the review.