Is it a scam if a cross-border e-commerce company does not deliver goods? What are the delivery methods of cross-border e-commerce companies?

Many consumers go to cross-border e-commerce platforms to buy foreign products, such as Amazon AliExpress and other platforms. However, some consumers have encountered situations where cross-border e-commerce companies fail to deliver goods. Is it a scam if cross-border e-commerce companies fail to deliver goods? Next, we will explain this aspect to you.

1. Is it a scam if cross-border e-commerce companies don’t ship goods?

If the other party has no intention to ship the goods, but intends to illegally possess the payment, it is suspected of fraud. You can report it to the police. If the other party just delays the shipment, it is a violation of the contract law. You can entrust a lawyer to send a lawyer's letter or file a lawsuit.

2. What are the ways to ship goods through cross-border e-commerce?

1. Online delivery

Online delivery means selecting online delivery in the background of cross-border e-commerce. Such as AliExpress's Ali Wuyou Logistics, Wish's Wish Mail and Eaby's online logistics. It is a type of logistics method created by cross-border e-commerce platforms for sellers, which are: preferred, standard and economical. Preferred is the fastest type of logistics method, close to the timeliness of commercial express delivery (international dedicated line). Standard is a logistics method with moderate price and timeliness (postal parcel), which meets the logistics needs of different sellers. Economic is a channel with low price and slow timeliness (surface mail), which can deliver at the lowest cost.

2. Overseas warehouse

Overseas warehouses are equivalent to local delivery, with fast delivery time, which can enhance the buyer's shopping experience. Now many overseas warehouses also provide first-leg transportation services, so a one-stop service from product transportation to delivery can be realized. Because the goods need to be stored in overseas warehouses, a storage fee will be incurred. If the shipment volume is relatively large, it is more advantageous for boutique sellers to choose overseas warehouses.

3. Offline delivery

Offline delivery means cooperating with logistics companies to deliver goods, handing them over to logistics companies, and letting them be responsible for the transportation of goods. Different logistics companies provide different ranges of logistics services, but generally speaking, they all provide a wide range of logistics services. For example, we can provide logistics services such as sea transportation, air transportation, express delivery, dedicated lines, and postal parcels to meet the logistics needs of cross-border e-commerce sellers of different types and sizes.

The above are the shipping methods for cross-border e-commerce. Each has its own characteristics and advantages. Merchants can choose the appropriate shipping method based on the actual situation of the store, improve transportation timeliness, and ensure a good shopping experience for consumers!