Shopee expands its cash on delivery feature COD Cek Dulu in Indonesia

Shopee Indonesia has innovated its COD Cek Dulu (cash on delivery) function, and the updated COD Cek Dulu function will further expand its coverage in Indonesia. Shopee's update of the COD Cek Dulu function has attracted much attention.

It is understood that COD Cek Dulu is a payment method launched by Shopee that allows consumers to inspect the goods before paying. Through the COD Cek Dulu function, consumers can check the suitability of the product after receiving the package and then choose to pay. If the product received does not match the merchant's description, consumers only need to return the package directly to the courier without paying any fees.

In addition to Shopee, other Indonesian e-commerce platforms have also launched cash on delivery functions similar to COD Cek Dulu, but Shopee's COD Cek Dulu function is still favored by most consumers. According to Snapcart statistics, nearly 60% of Indonesian consumers believe that Shopee is the e-commerce platform with the best cash on delivery function, far exceeding Tokopedia's 17%, TikTok Shop's 12% and Lazada's 9%.

It is worth mentioning that Shopee Philippines is reportedly about to launch the TatakPinoy International program, which will be open to all Shopee sellers. The TatakPinoy International program promises a shopping experience supported by seamless cross-border logistics. This is similar to the current system, but with a wider coverage.

Vincent Lee, head of Shopee Philippines, said that leveraging the transformative potential of technology is key to promoting the long-term growth of Filipino sellers. Shopee Philippines launched the #TatakPinoy International program to provide free cross-border logistics support to Filipino SMEs to expand their scale and build plans to connect with international customers. It will help Filipino sellers connect with overseas buyers, and will first open up to the Singapore and Malaysia markets.