Where is the eBay video authentication? What should I do if the eBay video authentication does not have a landline number?

With the increasing popularity of online shopping, eBay, as a world-renowned e-commerce platform, is becoming more and more popular among users. In order to ensure transaction security, eBay has launched a video authentication service. So, where is the eBay video authentication? Let us explain it to you below.

1. Where is the eBay video authentication?

eBay video verification is an important service provided by the eBay platform, which aims to verify the user's identity information through video calls, thereby improving the security of the account. To complete the eBay video verification, you need to follow the steps below:

1. Log in to your eBay account: First, you need to log in to your eBay account and enter the account management page.

2. Navigate to the "Video Verification" page: In the account management page, you can find options related to "Video Verification". After clicking on it, the system will guide you to start the video verification process.

3. Choose the authentication time: For the convenience of users, eBay video authentication provides an appointment system. You can choose a suitable time for video authentication within the available time period.

4. Prepare relevant materials: Before the video authentication, please make sure you have prepared your identity documents, such as your passport, ID card, etc. During the authentication process, the staff will ask you to present these materials to verify your identity.

5. Waiting for the video call: At the appointment time, please keep your phone or computer open and wait for the video call invitation from eBay staff. After the video call is connected, follow the staff's instructions to complete the authentication process.

2. What should I do if eBay video authentication does not have a landline number?

When doing eBay video authentication, some users may worry that they cannot complete the authentication because they do not have a landline number. In fact, eBay video authentication does not require users to have a landline number.

You can use your mobile phone number for video authentication. When making an appointment for video authentication, you only need to provide your mobile phone number and the staff will make a video call with you via your mobile phone number at the agreed time.

If you don't have a landline number or a mobile phone number, you can consider borrowing a mobile phone number from a friend or relative for video verification. But please make sure to fully communicate with the other party when borrowing a mobile phone number and ensure that there will be no inconvenience during the verification process.

In addition, it is worth mentioning that during the eBay video authentication process, the staff will strictly protect your privacy information. During the video call, in addition to verifying your identity information, you will not be asked to provide other sensitive information. Therefore, please rest assured to perform the video authentication to ensure the security of your account.

In short, eBay video verification plays an important role in ensuring account security. Through the introduction of this article, I believe you have learned where eBay video verification is and how to do video verification without a landline number. In order to ensure that your eBay shopping experience is safer and smoother, please complete the video verification operation as soon as possible.